Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Senior Support Tech Advisor for Apple
Teleperformance USA
Pueblo, CO
03.2017 - Current
Provided technical assistance to clients by troubleshooting system problems.
Resolved customer inquiries regarding system setup and usage via phone and email support tickets.
Troubleshot malfunctions and diagnosed issues for equipment and components.
Created user accounts, managed passwords, configured access rights, and provided training when necessary.
Troubleshot and resolved problems with programs and systems.
Overnight Stocker
Target
Boise, ID
10.2016 - 01.2017
Organized shelves, racks and bins to ensure product availability.
Removed product from boxes and placed on shelves according to merchandising guidelines.
Received and stocked merchandise in a timely manner.
Picked up boxes and related trash from sales floor.
Followed instructions to properly arrange merchandise items.
Reset merchandise throughout assigned section to give shelves and racks professional appeal.