Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trenton Lewis

Pueblo,CO

Summary

Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.

Overview

8
8
years of professional experience

Work History

Senior Support Tech Advisor for Apple

Teleperformance USA
03.2017 - Current
  • Provided technical assistance to clients by troubleshooting system problems.
  • Resolved customer inquiries regarding system setup and usage via phone and email support tickets.
  • Troubleshot malfunctions and diagnosed issues for equipment and components.
  • Created user accounts, managed passwords, configured access rights, and provided training when necessary.
  • Troubleshot and resolved problems with programs and systems.

Overnight Stocker

Target
10.2016 - 01.2017
  • Organized shelves, racks and bins to ensure product availability.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Received and stocked merchandise in a timely manner.
  • Picked up boxes and related trash from sales floor.
  • Followed instructions to properly arrange merchandise items.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.

Education

High School Diploma -

South High School
Pueblo, CO
06-2013

Skills

  • Training and Mentoring
  • Client Engagement
  • Relationship Building
  • Peer Counseling
  • Quality Assurance
  • Strategic Planning

Timeline

Senior Support Tech Advisor for Apple

Teleperformance USA
03.2017 - Current

Overnight Stocker

Target
10.2016 - 01.2017

High School Diploma -

South High School

Similar Profiles

CREATE PROFILE
Trenton Lewis