Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Trenton Polizzi

Goodrich,MI

Summary

At Carl's Appliance, I leveraged my expertise in diagnosing problems and multimeter usage to enhance service efficiency, notably reducing service call durations. My adept problem-solving abilities and effective relationship-building strategies significantly improved customer satisfaction and repeat business.

Personable and resourceful with keen problem-solving mindset. Possesses foundational understanding of appliance systems and demonstrates competence in troubleshooting and repairing common household appliances. Committed to delivering high-quality repairs and ensuring customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Appliance Repair Technician

Carls Appliance
04.2022 - Current
  • Educated customers on use, care and adjustments of appliances.
  • Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
  • Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
  • Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
  • Received consistently positive feedback from customers for prompt response times and successful repairs.
  • Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
  • Disassembled, repaired and reassembled equipment in good working order.
  • Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.
  • Improved customer satisfaction by providing timely and efficient appliance repair services.
  • managed approximately 8 service calls per day

Ground Staff Member

Grand Blanc Huntsman Club
09.2018 - 02.2022
  • Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
  • Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
  • Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
  • Played key role in preparing grounds for seasonal changes, ensuring timely transitions.

Education

High School Diploma -

Goodrich High School
Goodrich, MI
05-2021

No Degree - Culinary

Genesee Career Institute
Flint
04-2021

Skills

  • Installation procedures
  • Multimeter usage
  • Diagnosing problems
  • Repairing units
  • Schematic reading
  • Hand tools proficiency
  • Cost estimation
  • Problem-solving abilities

Certification

  • MI Driver's License
  • Master samurai tech 2023

Timeline

Appliance Repair Technician

Carls Appliance
04.2022 - Current

Ground Staff Member

Grand Blanc Huntsman Club
09.2018 - 02.2022

High School Diploma -

Goodrich High School

No Degree - Culinary

Genesee Career Institute

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Trenton Polizzi