Summary
Skills
Work History
Education
Overview
Generic

Trescha Kleinhans

Glendale,AZ

Summary

Dynamic Accounts Receivable Specialist with expertise in medical billing and customer service. Proven track record in minimizing outstanding balances and enhancing cash flow processes. Strong critical thinking and adaptability skills, complemented by proficiency in billing software and HIPAA compliance, ensuring accuracy and efficiency in financial operations.

Skills

HIPAA compliance

Medical billing

Billing systems and software

Accounts receivable

Claim submission

Insurance verification

Data entry proficiency

Multitasking

Critical thinking

Adaptability and flexibility

Customer service

Work History

A/R Specialist I

Terros Health
Phoenix, AZ
09.2025 - 12.2025
  • Processed and reconciled accounts receivable transactions to ensure accuracy and timeliness.
  • Managed collections efforts, minimizing outstanding balances.
  • Utilized billing software for generating invoices and tracking payments efficiently.
  • Collaborated with cross-functional teams to resolve discrepancies and improve cash flow processes.
  • Analyzed financial reports to identify trends in account aging and recommend corrective actions.
  • Worked with multiple departments to check proper billing information.

Medical Billing & Coding Extern

Billing Partner Solutions
Phoenix, AZ
06.2025 - 08.2025
  • Verified insurance eligibility
  • Followed up on unpaid claims either through portals or by phone
  • Submitted appeals and reconsiderations when necessary via portals or mail
  • Posted payments
  • Billed claims to insurance

Shift Manager

Salad And Go
Phoenix, AZ
08.2024 - 06.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Kitchen Manager

Angry Crab Shack
Phoenix, AZ
01.2023 - 06.2024
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Managed scheduling for kitchen staff, ensuring optimal staffing levels during busy periods.
  • Implemented effective inventory control systems to reduce food spoilage and waste.

Assistant Kitchen Manager

Angry Crab Shack
Phoenix, AZ
10.2021 - 01.2022
  • Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
  • Checked and tested foods to verify quality and temperature.
  • Maintained a clean and safe work environment, conducting regular inspections to ensure compliance with health and safety regulations.
  • Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
  • Advised kitchen staff on proper food handling techniques to ensure compliance with local health codes and minimize risk of contamination.

Prep Cook/Line Cook Supervisor

Angry Crab Shack
Phoenix, AZ
12.2020 - 10.2022
  • Processed and reconciled accounts receivable transactions to ensure accuracy and timeliness.
  • Managed collections efforts, minimizing outstanding balances.
  • Utilized billing software for generating invoices and tracking payments efficiently.
  • Collaborated with cross-functional teams to resolve discrepancies and improve cash flow processes.
  • Analyzed financial reports to identify trends in account aging and recommend corrective actions.
  • Worked with multiple departments to check proper billing information.

Education

Medical Billing & Coding

Carrington College
Phoenix, AZ
06-2025

Overview

8
8
years of professional experience
1
1

Certificate in Medical Billing & Coding

Trescha Kleinhans