Tresha Ayag
Washington
Summary
Customer-focused professional with a proven track record in delivering exceptional service. Strong interpersonal skills enable effective resolution of customer concerns. Quick learner adept at adapting to new environments and acquiring knowledge rapidly. Committed to continuous improvement and successfully managing change.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Lead Preschool Teacher/Director Designee
Talent Sprouts Pre-K and Extended Care
St. George
02.2023 - Current
- Implementing the Teacher's lesson plans and maintaining daily classroom schedules
- Maintaining communication with parents, staff, and faculty regarding the progress of students
- Supporting each child's social, emotional, and intellectual growth and development
- Ensure safety of the school by updating trainings and protocols
- Collaborate with assistants on classroom plans and improvements in monthly meetings
Volunteer Mentor
Big Brothers Big Sisters of America
St. George
01.2023 - Current
- Empowering and mentoring matched child (a.k.a Little) to become the best version of themselves
- Organize weekly activities that encourage the 'Little' to reach their full potential
- Create a positive, safe, and welcoming environment to build the self-esteem and confidence of the 'Little'
Customer Service Rep.
Wilson Electronics
St. George
05.2022 - 07.2022
- Resolving customer problems and troubleshooting over the phone
- Answer pre-sales inquiries and questions on company products
- Process orders and transactions using a variety of software
- Attended monthly meetings to improve customer service skills and create a better experience for the consumer
- Followed up on any tasks/customers that required additional attention
- Frequently communicated with team members about concerns or inquiries
Certified Nursing Assistant
Beehive Homes Assisted Living
Washington
09.2019 - 10.2020
- Assisted patients with daily grooming/personal care
- Helped administer medication and logged necessary paperwork
- Created a good environment for all workers and patients
- Ensured the best quality of life for all patients
- Communicated with co-workers for new ideas on activities for residents
Education
Bachelor of Arts - Digital Communications and Media
Southern Utah University
Cedar City, Utah05-2026
Certified Nursing Assistant -
Dixie Technical College
St. George, Utah04.2019
High School Diploma -
Pine View High School
St. George, Utah01.2019
Skills
Patient
- Customer service
- Team collaboration
- Problem-solving
- Time management
- Organization skills
- Effective communication
- Observational skills
- Empathy
- Professional demeanor
Accomplishments
- State Certified in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
- Atkin Tanner Memorial Scholarship Third Place Winner
- Miss Spirit for Miss Washington County Scholarship Pageant
Affiliations
- Atkin Tanner Memorial Scholarship Third Place Winner 2020
- Miss Spirit for Miss Washington County Scholarship Pageant 2025
Certification
- American Red Cross Adult and Pediatric First Aid/CPR/AED Certification 2024
- Utah Department of Health & Human Services Office of Licensing (OL) Child Care Designee 2024
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsPaid time off401k matchTimeline
Lead Preschool Teacher/Director Designee
Talent Sprouts Pre-K and Extended Care
02.2023 - Current
Volunteer Mentor
Big Brothers Big Sisters of America
01.2023 - Current
Customer Service Rep.
Wilson Electronics
05.2022 - 07.2022
Certified Nursing Assistant
Beehive Homes Assisted Living
09.2019 - 10.2020
Bachelor of Arts - Digital Communications and Media
Southern Utah University
Certified Nursing Assistant -
Dixie Technical College
High School Diploma -
Pine View High School
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