Tresia Lee
Glendale,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced nurse with over 15 years of experience in the medical field. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated nursing professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Manager of Case Management
Baptist Health Hardin
Elizabethtown, KY
01.2020 - Current
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
- Developed monthly schedules and assignments for volunteer staff.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
Registered Nurse Case Manager
Hardin Memorial Hospital
Elizabethtown, KY
06.2015 - 01.2020
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
- Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Responded promptly and professionally to patient questions and concerns.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
Hospice Registered Nurse Case Manager
Hosparus
Elizabethtown, KY
06.2009 - 06.2015
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
Medical Surgical Telemetry Charge Nurse
Hardin Memorial Hospital
Elizabethtown, KY
07.2006 - 07.2009
- Analyzed and observed patients to discover and interpret vitals and telemetry equipment results.
- Monitored patient reactions after administering medications and IV therapies.
- Strengthened training and nursing knowledge by taking part in continuing education programs and workshops.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Participated in Diabetes Champion policy committee to discuss policies, propose revisions and implement changes.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Supervised patient admissions and discharges from hospital to home care, rehabilitative facility or self-care.
- Supervised and managed daily scheduling, tasking and administration.
Student Nurse/Registered Nurse, Medical-Surgical Unit
Twin Lakes Regional Medical Center
Leitchfield, KY
12.2005 - 07.2006
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
- Ordered and analyzed diagnostic tests to identify and assess patient conditions.
- Educated patients and families on medical-surgical procedures, therapeutic regimens and pain management techniques.
- Collaborated with nurse preceptors and other medical staff to achieve quality patient outcome goals.
- Monitored patient vital signs to perform thorough condition assessments.
- Provided health education to patients and families regarding discharge instructions and plans of care.
Education
No Degree - Business Administration And Management
Eastern Kentucky University
Richmond, KYBachelor of Science - Nursing
McKendree University
Lebanon, IL05.2022
Associate of Applied Science - Nursing
Elizabethtown Community And Technical College
Elizabethtown, KY12.2005
Skills
- Teamwork and Collaboration
- Flexible and Adaptable
- Planning and Coordination
- Decision Making
- Teambuilding
- Excellent Communication
Timeline
Manager of Case Management
Baptist Health Hardin
01.2020 - Current
Registered Nurse Case Manager
Hardin Memorial Hospital
06.2015 - 01.2020
Hospice Registered Nurse Case Manager
Hosparus
06.2009 - 06.2015
Medical Surgical Telemetry Charge Nurse
Hardin Memorial Hospital
07.2006 - 07.2009
Student Nurse/Registered Nurse, Medical-Surgical Unit
Twin Lakes Regional Medical Center
12.2005 - 07.2006
No Degree - Business Administration And Management
Eastern Kentucky University
Bachelor of Science - Nursing
McKendree University
Associate of Applied Science - Nursing
Elizabethtown Community And Technical College
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