Tressa Helgren
Salem,OR
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
23
23
years of professional experience
Work History
Caregiver
FreedomCare
Salem, OR
01.2026 - 05.2026
- Assisted client with daily living activities to enhance quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medication and monitored health conditions as directed by healthcare professionals.
- Provided companionship and emotional support to promote mental well-being.
Cashier/Customer Service Representative
Toys"R"Us
Salem, OR
10.2010 - 12.2010
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained clean and organized checkout area to promote a welcoming environment.
- Handled cash, credit, and gift card payments while ensuring compliance with company policies.
- Resolved customer issues promptly, demonstrating strong problem-solving skills and adaptability.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier/Customer Service Representative
Temp-Stop
Pleasant Hill, MO
12.2009 - 03.2010
- Restocked merchandise on shelves, ensuring availability of popular items for customers.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Cleaned fountain drink and hotdog machine.
Stay at Home Parent/Babysitter
My Household
Salem, OR
10.2008 - 12.2009
- Coordinated daily schedules, ensuring timely completion of household tasks and activities.
- Managed budgeting and expense tracking for household needs, maintaining financial efficiency.
- Streamlined meal planning and preparation processes to accommodate dietary preferences and nutritional needs.
- Monitored children's activities to verify safety and wellbeing.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
Receptionist
Curtis Key Plumbing Contractors
Chesapeake, VA
10.2007 - 10.2008
- Answered multi-line phone system, directing calls to appropriate staff members promptly.
- Assisted clients with inquiries, providing information about services and pricing effectively.
- Maintained organized filing system for client records and contractor documentation.
- Utilized scheduling software to coordinate appointments and manage calendar conflicts efficiently.
- Processed incoming mail and deliveries, distributing items to relevant departments accurately.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Called in all plumbing inspections, and kept records.
Stay at Home Parent
My Household
Salem, OR
11.2003 - 10.2007
- Managed daily household operations, ensuring efficient scheduling and task completion for family activities.
- Developed and implemented educational activities, fostering learning and growth for children in home environment.
- Coordinated meal planning and preparation, promoting healthy eating habits within the family unit.
- Oversaw budgeting and financial planning for household expenses, enhancing overall financial management skills.
- Mentored children in developing life skills, encouraging independence and responsibility through daily routines.
Cashier
Circle K
Salem, OR
04.2003 - 11.2003
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Maintained accurate cash drawer balances through regular reconciliation and audits.
- Managed inventory levels by restocking shelves and organizing merchandise displays effectively.
- Implemented best practices for maintaining a clean and organized workspace at all times.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Operated gas pumps in a safe and professional manner.
- Cleaned fountain and hotdog machine nightly
Education
GED -
Chemeketa Community College
Salem, OR10-2000
Skills
- Respectful and compassionate
- POS systems
- ID verification
- Problem-solving
- Multitasking and organization
- Customer service
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Cash register operation
- Order taking
- Product restocking
- Time management
- POS system operations
Timeline
Caregiver
FreedomCare
01.2026 - 05.2026
Cashier/Customer Service Representative
Toys"R"Us
10.2010 - 12.2010
Cashier/Customer Service Representative
Temp-Stop
12.2009 - 03.2010
Stay at Home Parent/Babysitter
My Household
10.2008 - 12.2009
Receptionist
Curtis Key Plumbing Contractors
10.2007 - 10.2008
Stay at Home Parent
My Household
11.2003 - 10.2007
Cashier
Circle K
04.2003 - 11.2003
GED -
Chemeketa Community College