Tressa Hummel
Berwick,PA
Summary
Astute Nutritional Assistant willing to help patients choose appropriate menu items meeting individual dietary needs. Composed professional promoting active listening, communication and leadership skills.
Overview
14
14
years of professional experience
2014
2014
years of post-secondary education
Work History
Nutrition Assistant
Nutrition Inc.
Berwick, Pennsylvania
08.2025 - Current
- Assisted in meal planning and dietary program development for clients.
- Educated clients on nutritional guidelines and healthy eating practices.
- Conducted food safety inspections to ensure compliance with health standards.
- Supported the preparation of educational materials for community outreach programs.
- Collaborated with team members to improve service delivery and client satisfaction.
- Worked with nutritionist to personalize client meal and snack plans to promote good health and performance.
Clerk
Dalos bakery
Berwick, Pennsylvania
02.2025 - Current
- Processed customer orders efficiently at Dalos bakery location.
- Maintained inventory levels for baked goods and supplies.
- Operated cash register and handled customer transactions accurately.
- Stocked shelves with fresh products and promotional items regularly.
- Managed product displays to enhance visual appeal in the store.
- Assisted customers with inquiries and complaints in a professional manner.
- Communicated with customers and employees to answer questions or explain information.
Customer Service Representative
Diagnostic Solutions Laboratory
Palm Coast, Florida
08.2021 - 04.2022
- Assisted customers with inquiries and provided product information.
- Processed orders and managed customer accounts efficiently.
- Resolved complaints and ensured customer satisfaction promptly.
- Collaborated with team members to improve service delivery methods.
- Maintained knowledge of laboratory services and procedures.
- Documented customer interactions and tracked service requests accurately.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong relationships with customers by providing personalized assistance and support.
Radiology Technician
Bloomsburg Hospital
Bloomsburg, Pennsylvania
05.2019 - 08.2021
- Operated radiographic equipment to perform diagnostic imaging procedures.
- Prepared patients for examinations by explaining procedures and ensuring comfort.
- Collaborated with physicians to determine appropriate imaging techniques and protocols.
- Maintained and calibrated imaging equipment to ensure optimal performance.
- Managed inventory of supplies and ensured availability for daily operations.
- Monitored patients during examinations to ensure their safety and comfort.
- Instructed patients on how to properly position themselves for the best possible image results.
- Explained examination processes and answered questions from patients in a professional manner.
- Ensured that all necessary supplies were available prior to beginning an exam or treatment session.
- Reviewed patient history information prior to conducting exams or treatments.
- Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
Medical Records Technician
Health Direct Pharmacy
Berwick, Pennsylvania
06.2014 - 05.2019
- Organized patient records into digital and physical formats.
- Maintained confidentiality of sensitive medical information.
- Processed incoming medical documents for data entry into systems.
- Assisted in training new staff on record management procedures.
- Updated electronic health records for accuracy and compliance.
- Coordinated with healthcare teams to resolve record discrepancies.
- Audited records for completeness and adherence to regulations.
- Performed quality checks on medical chart entries for completeness and accuracy of data entered.
- Retrieved archived records upon request from authorized personnel or departments.
- Generated reports on patient demographics and diagnoses for administrative use.
- Maintained confidentiality of all medical information in accordance with HIPAA regulations.
- Pulled patient records and transferred information to appropriate parties.
- Verified record copies before handing each over to check for and remove unnecessary details.
- Set up patient charts and documented information in various company software.
- Determined and implemented techniques to improve medical records retrieval process.
- Reviewed and verified accuracy of patient records.
- Scanned, indexed, and electronically stored documents into the electronic health record system.
- Compiled data from multiple sources to create a comprehensive patient profile.
- Researched discrepancies between paper-based charts and electronic database records.
- Collaborated with other departments as necessary to ensure smooth workflow within the organization's operations.
- Processed new admissions, transfers, discharges, and other related paperwork according to established procedures.
- Organized physical files by assigning appropriate labels and codes in accordance with departmental protocols.
- Conducted periodic audits to ensure accurate documentation within medical records.
- Disseminated information to correct department, individual or outside location.
- Scanned incoming documentation.
Cashier
Boyer’s food market
Berwick, Pennsylvania
03.2012 - 06.2014
- Processed customer transactions efficiently at the checkout counter.
- Assisted customers with product inquiries and special requests.
- Maintained clean and organized checkout areas throughout shifts.
- Handled cash, credit, and debit transactions accurately and securely.
Education
Berwick Area HighSchool
Berwick, PASkills
- Meal planning
- Dietary program development
- Food safety compliance
- Nutritional education
- Record management
- Data entry accuracy
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Customer service
Timeline
Nutrition Assistant
Nutrition Inc.
08.2025 - Current
Clerk
Dalos bakery
02.2025 - Current
Customer Service Representative
Diagnostic Solutions Laboratory
08.2021 - 04.2022
Radiology Technician
Bloomsburg Hospital
05.2019 - 08.2021
Medical Records Technician
Health Direct Pharmacy
06.2014 - 05.2019
Cashier
Boyer’s food market
03.2012 - 06.2014
Berwick Area HighSchool