Tressa Wiedmayer
Kalamazoo,MI
Summary
Dynamic professional with a proven track record at Meijer, excelling in customer support and training. Recognized for exceptional attention to detail and strong organizational skills, effectively managing high-volume tasks. Adept at multitasking and implementing processes that enhance service quality, ensuring customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Driver for Walmart
Spark Driver
10.2024 - Current
- Demonstrate strong time management skills by prioritizing multiple delivery tasks daily.
- Provide exceptional customer service, addressing concerns and resolving issues promptly.
- Communicate with dispatchers and other personnel to coordinate transportation schedules.
- Provide support in loading and unloading cargo, Ensuring proper handling procedures are followed.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Maintain accurate logs of mileage, fuel usage, and delivery records.
- Deliver goods to customers on time and in excellent condition.
Document Scanner
Kalamazoo Charter Township
04.2025 - 08.2025
- Operated high-speed document scanning equipment to digitize records efficiently.
- Ensured quality control by reviewing scanned documents for accuracy and completeness.
- Followed security and privacy policies, standards and guidelines to protect informational assets of company and customers.
- Maintained an organized workspace, ensuring easy access to necessary equipment and materials.
Customer Support Specialist
Meijer
07.2017 - 09.2019
- Provided assistance to customers at the customer service desk. Tasks including: returns, credit card payments, postal services, Western Union services, lottery and more.
- Collaborated with team members to ensure customer service was maintained in all areas of this establishment.
- Trained new staff on customer service protocols and company policies to maintain quality standards.
- Multitasked to handle diverse customer needs in high-volume supermarket setting.
Education
Associate of Applied Science - Business Management
Kalamazoo Valley Community College
Kalamazoo, MI12-2018
Skills
- Attention to detail
- Processes and procedures
- Business management
- Multitasking Abilities
- Organizational skills
Timeline
Document Scanner
Kalamazoo Charter Township
04.2025 - 08.2025
Driver for Walmart
Spark Driver
10.2024 - Current
Customer Support Specialist
Meijer
07.2017 - 09.2019
Associate of Applied Science - Business Management
Kalamazoo Valley Community College