Kelly Wamack
Santa Maria,CA
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. With 18 Years experience doing deliveries for either Pizza Hut, Dominos, Uber, DoorDash, Walmart+, as well as 4 Years experience Serving tables. 7 Years working customer service at Anthem BlueCross
Overview
20
20
years of professional experience
Work History
Walmart+ Sparks Delivery Driver
DDI/Sparks Driver
12.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver
Dominos Pizza
03.2022 - 11.2022
- Food Prep
- Closing clean duties
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Driver
Uber
12.2019 - 02.2022
- Responsible for safely transporting customers to their desired location through the Uber app Driver platform
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Sales/Accounting
Wristband Advertisement
09.2011 - 10.2020
- B2B Marketing sales - Email/Cold calling/outside sales
- Generating leads
- Data entry/ Filing taxes
Customer service rep III
Anthem Blue Cross
10.2019 - 11.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Delivery driver
Dominos Pizza
02.2011 - 11.2019
- Food Prep
- Closing clean duties
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Client Manager
Fidelity Financial
06.2010 - 09.2011
- Cold calling potential customers (150 calls a day)
- Managed customer profile making sure all paper work is complete
- Insuring the customer fully understands their decision and closing the sale
Lead Server
Macaroni Grill
04.2007 - 06.2010
- Up sell specials and additional items such as additional beverages and dessert in order to increase the top line of each ticket
- Interaction with each customer and their ultimate satisfaction was critical to achieving repeat business
- Signing off on other servers side work and making sure their work was up to the standard that was expected
Delivery and Pizza Hut Ambassador
Pizza Hut
10.2004 - 01.2007
- Delivered product to customers on time and taking payment
- Answered phones – including accurate order taking
- Preparing product as an on-needed basis to a high quality standard
- Making Deliveries in a time before smart phones and GPS. had to use maps and memory to make accurate deliveries
Education
Moorpark College - Business management
Moorpark College
01.2006
Devry University - Computer Science
Devry University
01.2004
High School Diploma -
Newbury Park High School
Newbury Park, CA01.2003
Skills
- Team Leader
- Vehicle inspection
- Delivery recordkeeping
- Organized
- GPS and route planning
- Clean driving record
- Loading and unloading
- Route management
- Order picking and processing
- Self-Motivated
- Attention to detail
- Time management
Timeline
Walmart+ Sparks Delivery Driver
DDI/Sparks Driver
12.2022 - Current
Delivery Driver
Dominos Pizza
03.2022 - 11.2022
Driver
Uber
12.2019 - 02.2022
Customer service rep III
Anthem Blue Cross
10.2019 - 11.2019
Sales/Accounting
Wristband Advertisement
09.2011 - 10.2020
Delivery driver
Dominos Pizza
02.2011 - 11.2019
Client Manager
Fidelity Financial
06.2010 - 09.2011
Lead Server
Macaroni Grill
04.2007 - 06.2010
Delivery and Pizza Hut Ambassador
Pizza Hut
10.2004 - 01.2007
Moorpark College - Business management
Moorpark College
Devry University - Computer Science
Devry University
High School Diploma -
Newbury Park High School
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