Tressa H. Moore, Ed.D.

Ed.D.-credentialed higher education administrator with 9+ years of progressive experience advancing student success through Academic Affairs, graduate advising, financial aid administration, continuing and professional studies, enrollment operations, student records, and direct supervision of student workers and graduate assistants. Skilled in translating academic policy, student data, and institutional priorities into effective advising protocols, academic interventions, degree progression strategies, and cross-functional processes that promote persistence and completion. Equity-minded leader whose doctoral research on faculty mentorship, stereotype threat, and imposter syndrome among underrepresented minority doctoral students informs practical strategies for belonging, retention, and student success.

• DegreeWorks
• Banner
• Xenegrade
• AS400
• Microsoft Office Suite/Outlook
• OCR for AnyDoc
• Adobe Illustrator
• Recruit
• Ragas Inegrate

• UAH Staff Senate, Academic Affairs Senator: 2025 - Present: Represent Academic Affairs staff in university-level communication, shared governance, and institutional improvement discussions.
• National Society of Leadership and Success, UAH Chapter Advisor: 2024 - Present: Advise student leaders and support leadership development programming.
• UAH Make a Difference Award, Selection Committee: 2024-Present: Contribute to institutional staff recognition review and selection processes.
• Communication with Influence Certification, Continuing Education Unit.
• Employee Management and Leadership Certification, Continuing Education Unit.
• Delta Sigma Theta Sorority, Inc.

• Graduate Advisor, College of Business, The University of Alabama in Huntsville, Huntsville, AL, 03/01/20, Present, Advise over 400 graduate business students across six (6) degree and seven (7) graduate certificate programs, providing guidance on programs of study, degree requirements, transcript evaluation, degree audits, academic standing, career development, and progression to degree completion., Interpret and apply graduate academic policies regarding degree requirements, registration, academic status, probation, schedule adjustments, internships, VA enrollment verification, graduate tuition assistantships, student records, and completion requirements., Manage programs of study and graduate student records from admission to degree conferral. Monitor enrollment and registration status against quarterly and semester program goals to support timely completion., Leverage DegreeWorks, Banner, Ragas Integrate to review enrollment, registration, academic standing, and degree-audit information; identify progression barriers, support proactive advising, and recommend process improvements., Identify, advise, and monitor students at academic risk due to GPA or progression issues. Recommend probation actions, intervention resources, schedule adjustments, and tailored recovery plans to support retention., Collaborate with Graduate Studies, department chairs, faculty, and operational units to monitor enrollment trends, academic programs, curricular changes, and accreditation requirements. Recommend ongoing improvements to enhance advising quality and student support., Coordinate key academic and enrollment processes, such as internship applications, undergraduate student JUMP! Launch and Land advising, VA enrollment verification, tuition assistantships, and ACS Army tuition estimates, ensuring compliance with institutional procedures., Support recruitment and campus visits for diverse graduate students by providing clear guidance on academic, admissions, financial, and administrative processes to students and stakeholders., Directly supervise student workers and graduate assistants, including onboarding, training, task delegation, scheduling/prioritization, procedural guidance, and day-to-day support for advising, enrollment, and student service operations., Provide procedural guidance to colleagues regarding graduate academic policies, student records, student progression, and enrollment processes.
• Financial Aid Specialist, The University of Alabama in Huntsville, Huntsville, AL, 09/01/18, 03/01/20, Coordinated and awarded financial aid programs to eligible recipients; advised prospective and continuing students and families on application procedures, eligibility requirements, college policies, and federal, state, local, and institutional aid resources., Served as liaison and administrator for the Alabama GI Dependent Scholarship Program, coordinating student communication, eligibility documentation, institutional records, and policy compliance for military-affiliated students., Served as a liaison among students, families, university departments, external scholarship organizations, third-party sponsors, and federal/state reporting systems to resolve financial aid, billing, eligibility, and compliance issues., Administered graduate assistantship awards, processed outside scholarships, and maintained accurate award and account information to support timely student funding and institutional reporting., Managed third-party student billing, eligibility verification, itemized spreadsheet preparation, and invoicing for large organizations including Boeing LTP and Huntsville City Schools., Supported Return to Title IV processes by counseling students, calculating financial liabilities, monitoring attendance information, and reporting liabilities to students and the National Student Loan Data System.
• Client Services Coordinator, College of Professional and Continuing Studies, The University of Alabama in Huntsville, Huntsville, AL, 10/01/16, 09/01/18, Coordinated services, events, testing functions, client implementation documentation, and external communications for professional and continuing studies operations., Managed confidential data and maintained current records for reporting purposes; coordinated internal reports with professional development teams to identify clients requiring additional attention., Prepared requisitions, balanced college accounts through daily transaction reports, and supported project requests from planning team members with timely follow-up and documentation., Developed and updated business and testing procedure manuals, confirmation letters, certificates, brochures, course catalogs, and compliance materials to standardize operations and improve service continuity.