Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Tressi Usry

Kite,GA

Summary

I am a very reliable and out going person with over 20 years experience in customer service/retail. I am passionate about helping not only customers but other employees with their needs. I've had only three jobs since high school which shows that I am  hard working, reliable, and very dedicated. Therefore, I feel I can and will be a great asset to the job I am hired to do.

Overview

29
29
years of professional experience

Work History

Receptionist

Days Inn & Suites
Swainsboro, GA
07.2015 - Current
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Answered guest's questions and addressed problems and complaints in person and via telephone.
  • Processed reservations by phone, email, and in person.
  • Make sure the guests have what they need to make their stay as enjoyable as possible.
  • Provide excellent customer service by making sure the guest is comfortable and given the attention they deserve.

Cashier/Stocker/Produce Manager

Ingles Markets
Wrens, GA
09.1997 - 02.2015
  • Responded to customer requests via telephone and email.
  • Answered customer's questions, addressed customer's problems and complaints and did my best to solve the problem.
  • Maintained visually appealing and effective displays for the produce department.
  • Maintained fresh product and made sure shelves were fully stocked and appealing.
  • Conducted inventories every month.
  • Ordered product for my department three times a week to ensure product freshness and availability.
  • Provided exceptional customer service and developed great relationships  with customers.
  • Attended team meetings each week to voice concerns and offer constructive feedback to others.
  • Always willing to help other employees and departments with tasks.
  • Unloaded trucks, stocked shelves, and took merchandise to customers. Diversified and experienced in multiple departments in the store.

Cashier/Stocker

Piggly Wiggly
Wrightsville, GA
02.1996 - 09.1997
  • Processed transactions and made sure customers were helped in a timely manner.
  • Helped customers with any questions or problems they had.
  • Unloaded trucks, stocked shelves, and carried merchandise out on the floor for customers.
  • Helped other departments and employees when needed.
  • Developed trusting relationships with customers and other employees.

Education

High School Diploma -

Johnson County High School
Wrightsville, GA
1996

Skills

  • Personable and outgoing
  • Employee Scheduling
  • Detail-oriented
  • Display design
  • Organization skills
  • Telephone skills
  • Customer-service oriented
  • Strong communication skills
  • Team player
  • Multitasking strengths
  • Professional demeanor
  • Punctual

Timeline

Receptionist

Days Inn & Suites
07.2015 - Current

Cashier/Stocker/Produce Manager

Ingles Markets
09.1997 - 02.2015

Cashier/Stocker

Piggly Wiggly
02.1996 - 09.1997

High School Diploma -

Johnson County High School
Tressi Usry