Treva Farley
Commerce
Summary
Detail-oriented pharmacy professional skilled in inventory management and prescription processing. Proven ability to enhance pharmacy operations and provide outstanding customer service, ensuring timely delivery and accuracy in medication dispensation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreens
GREENVILLE, TX
08.2023 - 02.2024
- Processed prescription orders accurately and efficiently, ensuring timely delivery to customers.
- Assisted pharmacists in inventory management, maintaining stock levels and organizing medication storage.
- Provided exceptional customer service, addressing inquiries and resolving concerns regarding prescriptions.
- Operated pharmacy software systems for prescription processing and patient record management.
- Collaborated with healthcare professionals to confirm medication therapies and address potential interactions.
- Monitored expiration dates of medications, facilitating efficient inventory turnover and reducing waste.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
Certified Pharmacy Technician
Brookshires Pharmacy
GREENVILLE, TX
08.2022 - 08.2023
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Counted, measured, and compounded medications following standard procedures.
- Communicated directly with doctors offices via telephone, fax and email.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Monitored expiration dates of medications, facilitating efficient inventory turnover and reducing waste.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Certified Pharmacy Technician
CVS Pharmacy
Commerce, TX
07.2021 - 08.2022
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and insurance details.
- Processed prescription orders accurately and efficiently, ensuring timely delivery to customers.
- Provided exceptional customer service, addressing inquiries and resolving concerns regarding prescriptions.
- Operated pharmacy software systems for prescription processing and patient record management.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated directly with doctors offices via telephone, fax and email.
- Counted and labeled prescriptions with correct item and quantity.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
High School Diploma -
FORD HIGH SCHOOL
Quinlan, TXSkills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Filling prescriptions
- Inventory management
- Multitasking and organization
- Empathy and patience
- Equipment operation
- Ordering and stocking medications
Certification
- CPhT - Certified Pharmacy Technician
- Pharmacy -Based Immunization Administration APHA
Timeline
Certified Pharmacy Technician
Walgreens
08.2023 - 02.2024
Certified Pharmacy Technician
Brookshires Pharmacy
08.2022 - 08.2023
Certified Pharmacy Technician
CVS Pharmacy
07.2021 - 08.2022
High School Diploma -
FORD HIGH SCHOOL