Treva Gibbs
Peoria,AZ
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Loan Processing Assistant
Loandepot
Sacramento, CA
07.2020 - 08.2022
- Ascertain information from file {independently) to place orders from third party vendor within a timely manner.
- Order following: VOD, VOE, Verbal VOE, VOB, VOR, VOM, EOI 4506t, etc.
- Maintained accurate records of loan processing activities.
- Verified customer identities and ensured compliance with legal regulations.
- Researched discrepancies in customer information or documentation.
Processing Supervisor/Senior Loan Processor
US Bank Home Mortgage
San Diego, CA
08.2005 - 08.2013
- Ensured accurate and timely completion of all processing tasks.
- Monitored staff performance to ensure compliance with established policies and procedures.
- Conducted regular training sessions for new and existing employees on processing protocols.
- Developed and implemented strategies to improve production processes, reduce costs, and increase efficiency.
- Provided guidance and assistance to team members in resolving complex issues related to processing operations.
- Assessed employee productivity levels and provided feedback to maximize their potential.
- Created and completed loan submission packages.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Evaluated financial statements and contacted institutions and customers to clarify details.
- Filed completed packages quickly and efficiently.
Senior Loan Processor/Jr Loan Officer
California Coast Credit Union (First Future)
San Diego, CA
08.2001 - 08.2005
- Reviewed and evaluated loan applications to ensure accuracy, completeness, and compliance with state and federal regulations.
- Processed loan documents in a timely manner to meet closing deadlines.
- Coordinated document preparation with attorneys, title companies, lenders, and other third parties as needed.
- Verified credit reports for accuracy and completeness prior to loan approval.
- Analyzed income documentation including pay stubs, W2s, tax returns, bank statements. to determine borrower's ability to repay the loan.
- Prepared detailed reports of all financial transactions associated with each loan application.
- Provided technical assistance in resolving complex loan processing issues or problems.
- Reviewed appraisals for accuracy before underwriting loans for approval or denial.
Education
Bachelor of Arts - Psychology
Argosy University
San Diego06-2016
Skills
- Application Process Management
- Document Management
- Customer Service
- Dedicated Work Ethic
- Regulatory Compliance
- Complex Mathematics
- Title Research
- Application Review
- Loan Closing
- Teamwork and Collaboration
- Escrow Account Management
- Interpersonal Communication
- Mortgage Loan Software
- File Management
- Loan Servicing
- Credit Reports
- Employment Verification
- Attention to Detail
- Financial Data Analysis
- Legal Compliance
- Appraisals
- Loan Origination and Underwriting
- Escrow management
- Loan Disclosures
- Calyx Point
- Data Entry
Timeline
Loan Processing Assistant
Loandepot
07.2020 - 08.2022
Processing Supervisor/Senior Loan Processor
US Bank Home Mortgage
08.2005 - 08.2013
Senior Loan Processor/Jr Loan Officer
California Coast Credit Union (First Future)
08.2001 - 08.2005
Bachelor of Arts - Psychology
Argosy University
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