Hi, I’m
Trevaughn Whiteley
Brooklyn,NY
Summary
Detail-oriented and customer-focused professional with diverse experience in operational support, logistics, customer service, and security. Proven ability to handle physical tasks efficiently, provide excellent service, and support students' academic and recreational activities. Seeking a position where I can utilize my skills and experience to contribute effectively.
Overview
8
years of professional experience
Work History
Xmd Logistics Brooklyn, NY
Amazon Driver
10.2024 - Current
Job overview
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Utilized GPS and maps for efficient route planning.
- Maintained delivery schedules without compromising safety.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Delivered goods to customers on time and in excellent condition.
- Exceeded customer satisfaction by finding creative solutions to problems.
AmazonNew York, NY
Amazon Delivery Helper
04.2023 - 09.2024
Job overview
- Assisted delivery drivers with loading and unloading packages, ensuring timely and accurate deliveries
- Provided excellent customer service by interacting professionally with customers during deliveries
- Safely lifted and carried packages to and from the delivery vehicle, adhering to safety protocols
- Helped navigate routes and manage delivery schedules to ensure efficiency and on-time delivery
- Monitored shipment progress throughout route using GPS navigation system.
Debbie Moving CompanyBrooklyn, NY
Mover (Driver/Helper)
06.2021 - 08.2024
Job overview
- Executed moving tasks by safely transporting clients' belongings to different locations within their homes or to new locations
- Ensured that all items were moved with care to avoid damage and meet clients' expectations
- Collaborated with team members to efficiently complete moving tasks, maintaining a high level of customer satisfaction
- Demonstrated strong physical stamina and attention to detail while handling and moving heavy objects
- Lifted heavy objects using correct lifting techniques to avoid injury.
- Kept detailed records of items moved, ensuring accountability and loss prevention.
- Inspected items for damage before and after the move, documenting any issues.
- Maintained clean and orderly moving trucks, ensuring equipment is stored properly.
United Parcel ServiceBrooklyn, NY
Delivery Driver Assistant
09.2018 - 01.2023
Job overview
- Assisted the driver with the delivery of packages, ensuring timely and accurate deliveries
- Provided excellent customer service by interacting professionally with customers during deliveries
- Safely lifted and carried packages to and from the delivery vehicle, adhering to safety protocols
- Collaborated with team members to achieve daily operational goals and meet delivery deadlines
- Seasonal to Permanent
ABS StaffingBrooklyn, NY
US Open Security Guard
08.2021 - 09.2021
Job overview
- Greeted guests and ensured a welcoming environment at the US Open
- Checked bags and coats as guests went through metal detectors, ensuring security protocols were followed
- Provided guests with directions and information as needed, enhancing their overall experience
- Maintained the ability to stand and walk for6-8 hours, demonstrating physical stamina
GapBrooklyn, NY
Stock Associate
06.2019 - 01.2020
Job overview
- Conducted inventory using company software, maintaining accurate records of stock levels
- Ensured correct quantities of items were displayed on shelves, contributing to optimal stock management
- Replenished items to maintain stock availability.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Stamped price tags on merchandise, referring to official price lists.
- Verified that all price tags were correct before stocking merchandise on display areas.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
High Risers AfterSchoolBrooklyn, NY
Youth Mentor and Academic Support Assistant
10.2016 - 08.2019
Job overview
- Provided academic support to vulnerable students, including those experiencing homelessness, from2nd to5th grade, ensuring they understood and completed their homework
- Designed and implemented engaging gym/recess activities with peers, creating a variety of games and sections to cater to different interests and abilities
- Fostered a supportive and encouraging atmosphere, promoting student engagement and participation in both academic and recreational activities
- Assisted in event planning and coordination, ensuring smooth execution of school events and activities
Dollar TreeBrooklyn, NY
Cashier-Stocker
12.2018 - 02.2019
Job overview
- Processed customer payments and issued receipts, ensuring accuracy in all cash and credit transactions
- Provided gift-wrapping services and maintained an organized checkout area
- Recounted cash drawer at the beginning and end of each shift to ensure accuracy and accountability
Urban Dove Charter SchoolBrooklyn, NY
Operations Ambassador
09.2016 - 08.2018
Job overview
- Efficiently managed the lifting and moving of objects, including desks, tables, chairs, cabinets, and packages between floors and rooms to ensure optimal space utilization
- Organized and maintained the supply closet, ensuring an orderly and accessible environment for staff
- Provided tours, conducted sit-downs, and facilitated interviews with parents, potential new students, visitors, and prospective teachers, creating a positive first impression
- Covered the office by handling phone calls, taking messages, making faxes and copies, and greeting incoming visitors, ensuring smooth day-to-day operations
Education
Urban Dove CharterBrooklyn, NY
High School Diploma
Skills
- Patience and tact
- Customer service
- Physical stamina
- Team building
- Friendly and outgoing
- Problem-solving
- Work ethic and integrity
- Hospitality and accommodation
- Professionalism and courtesy
- Customer assistance
Timeline
Amazon Driver
Xmd Logistics
10.2024 - Current
Amazon Delivery Helper
Amazon
04.2023 - 09.2024
US Open Security Guard
ABS Staffing
08.2021 - 09.2021
Mover (Driver/Helper)
Debbie Moving Company
06.2021 - 08.2024
Stock Associate
Gap
06.2019 - 01.2020
Cashier-Stocker
Dollar Tree
12.2018 - 02.2019
Delivery Driver Assistant
United Parcel Service
09.2018 - 01.2023
Youth Mentor and Academic Support Assistant
High Risers AfterSchool
10.2016 - 08.2019
Operations Ambassador
Urban Dove Charter School
09.2016 - 08.2018
Urban Dove Charter
High School Diploma
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