Trevel Brown
Miami,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
15
15
years of post-secondary education
Work History
Returns Specialist
Etnia Barcelona
Miami, FL
05.2020 - 05.2023
- Learn and understand quickly the existing process blueprints
- Documented returned product details in SAP B1 and 4HANA inventory tracking system.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Provided documentation and calculations to support inventory distribution decisions.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Completed daily shipment with the use of FeDex Shipping Manager software.
- Providing technical support for office equipment.
Shipping and Receiving Clerk
Gitiwholesale/Bonita Boutique
Miami, FL
07.2018 - 05.2019
- Worked on shipping and packing for wholesale products
- Provided customer service to those who came to retrieve packages in-store
- Organized new and old products for accessibility
General Laborer
Lightstyle Of Orlando
Orlando, FL
09.2016 - 06.2018
- Organized and refurbished product and inventory whenever out of merchandise
- Use the operation of a pallet jack to help lift heavy products
- Cleaning isles to meet company and customer satisfaction.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
High School Diploma -
William H. Turner Technical Arts High School
Miami, FL 01.2008 - 05.2012
Associate of Arts - General Studies I.T Focus
Florida SouthWestern State College
Fort Myers, FL 08.2012 - Current
Skills
Data EntryExcellent Customer ServiceInventory ManagementOS Maintenance and SecurityExperienced with Microsoft OfficeExperienced with Mac OS and Windows XP – 10Time punctual on all projects and assignments
Shipping procedures understanding
Complaint resolution
Timeline
Returns Specialist
Etnia Barcelona
05.2020 - 05.2023
Shipping and Receiving Clerk
Gitiwholesale/Bonita Boutique
07.2018 - 05.2019
General Laborer
Lightstyle Of Orlando
09.2016 - 06.2018
Associate of Arts - General Studies I.T Focus
Florida SouthWestern State College
08.2012 - Current
High School Diploma -
William H. Turner Technical Arts High School
01.2008 - 05.2012