TREVIEN DAVIS
Inglewood,California
Summary
Dynamic and results-driven professional with hands-on experience across aviation maintenance, oilfield operations, youth development, customer service, and high-profile security. Recognized for strong leadership, precise technical execution, and the ability to deliver exceptional performance in demanding environments. Dedicated to safety, operational excellence, and continuous improvement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Aircraft Mechanic
United Airlines
01.2020 - Current
- Optimized maintenance workflows using United Aviation M&E/MRO Suite, cutting downtime by 66% and costs by 15%.
- Executed Eddy Current Testing with 98% accuracy, identifying structural risks before failure.
- Maintained and calibrated advanced avionics equipment including Aeroexpress ATC-1400Y, achieving 99.9% test accuracy.
- Completed 214+ maintenance checks with a 99% on-time delivery rate.
- Boosted operational efficiency by 88% through ForeFlight integration.
- Improved data retrieval by 52% via FDM/FOQA system upgrades.
- Ramp Agent & Aircraft Maintenance Experience
Ramp Agent / Aircraft Support
United Airlines
01.2017 - 01.2020
- Supported aircraft turn operations, including cabin service, cargo loading, and ground equipment positioning.
- Ensured compliance with operational checklists and United safety policies.
- Assisted maintenance teams by identifying equipment issues and reporting safety hazards.
- Collaborated with gate, operations, and flight teams to maintain excellent on-time performance.
- Ramp Agent & Aircraft Maintenance Experience
Drilling Assistant / Oilfield Operations
Private Drilling Company
01.2017 - 01.2018
- Worked directly with drilling supervisors to maintain a safe, compliant, and efficient rig environment.
- Supported rig setup, equipment inspections, and daily operational readiness.
- Monitored tool performance and documented on-site safety conditions.
- Ensured coordinated, smooth drilling operations through strong team communication.
Ramp Agent
Swissport
01.2015 - 01.2017
- Loaded and unloaded aircraft cargo while maintaining strict adherence to safety procedures and FAA regulations.
- Marshalled aircraft, guided ground equipment, and ensured on-time departures.
- Conducted baggage handling, conveyor operations, and aircraft servicing with high accuracy.
- Communicated with flight crews and supervisors to support efficient ramp operations.
- Ramp Agent & Aircraft Maintenance Experience
Youth Administrator
Los Angeles Unified School District
01.2014 - 01.2017
- Mentored at-risk youth and provided life skills, structure, and academic guidance.
- Prepared high school students for success through interview coaching, job readiness training, and goal setting.
- Delivered crisis intervention during on-campus conflicts, restoring safe learning environments.
- Advised students on graduation planning, college choices, and trade school pathways.
- Volunteered personal time for youth outings to promote leadership, responsibility, and positive decision-making.
Armed Security Guard
Chelsea Piers
01.2012 - 01.2014
- Provided armed protection for a multi-million-dollar facility under strict CEO-level operational expectations.
- Prevented theft, burglary, and unauthorized entry through high-alert patrols and surveillance oversight.
- Led a team of 6 security officers, managing camera systems, entry points, and incident reporting.
- Ensured all gates, alarms, and cameras remained fully operational.
- Documented daily security logs and coordinated equipment repairs.
Customer Service Representative
Expedia
01.2011 - 01.2012
- Managed 80+ customer calls per day with a 96% satisfaction rating.
- Exceeded performance quotas in retention, call volume, and customer satisfaction.
- Reduced time-to-resolution by 19% through efficient triage and escalation.
- Recorded precise documentation of calls, transactions, and resolutions.
- Processed billing, payments, and service adjustments while ensuring accuracy.
Education
Bachelor of Arts - Computer Science
Western Governors University
11.2025
High School Diploma - undefined
McGavock High School
Nashville, Tennessee01.2010
Skills
- Leadership & Team Coordination
- Technical Troubleshooting & Precision Maintenance
- FAA Compliance & Aviation Safety Protocols
- Customer Service Excellence & High-Volume Call Handling
- Security, Risk Prevention & Emergency Response
- Youth Development, Mentorship & Coaching
- Security, Risk Prevention & Emergency Response
- Youth Development, Mentorship & Coaching
Certification
- Google IT Support Professional Certification
- Completed through Google/Coursera – Recognized credential demonstrating proficiency in IT support, troubleshooting, systems administration basics, networking, and security fundamentals.
Timeline
Aircraft Mechanic
United Airlines
01.2020 - Current
Ramp Agent / Aircraft Support
United Airlines
01.2017 - 01.2020
Drilling Assistant / Oilfield Operations
Private Drilling Company
01.2017 - 01.2018
Ramp Agent
Swissport
01.2015 - 01.2017
Youth Administrator
Los Angeles Unified School District
01.2014 - 01.2017
Armed Security Guard
Chelsea Piers
01.2012 - 01.2014
Customer Service Representative
Expedia
01.2011 - 01.2012
High School Diploma - undefined
McGavock High School
Bachelor of Arts - Computer Science
Western Governors University