Trevon Bowen
Brooklyn,New York
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Main Grill Cook
Wendy's Restaurant
Brooklyn, NY
07.2020 - 11.2024
- Performed regular cleaning tasks in the kitchen, customer area, and bathrooms to uphold cleanliness standards
- Managed and monitored deep freezer operations
- inventory
- Skills include cooking and grill cleaning.
- Ensured that all food products were stored in accordance with health regulations.
- Adhered to safety standards while operating kitchen equipment such as knives, slicers and grinders.
- Kept accurate records of food temperatures during storage and service periods.
Johnny Walker- Assistant Supervisor
Cornucopia Logistics
New York, NY
12.2022 - 05.2024
- Ensured that walkers had proper attire for weather conditions such as raincoats, hats, scarves.
- Managed and optimized package delivery processes
- Consistently upheld crew safety protocols
- Coordinated and directed team members with strong communication skills
- Managed package safety and delivery for optimal customer satisfaction
- Optimized customer care services
Lead Barista
Joe And The Juice
New York, NY
10.2023 - 04.2024
- Conducted weekly meetings with baristas to discuss any concerns or issues they had encountered throughout the week.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Performed regular maintenance on coffee machines, grinder, espresso makers and other related equipment.
- Provided guidance to employees on proper safety protocols when handling food items or operating machinery.
- Ensured compliance with local health codes by performing periodic inspections of work areas.
- Ensured that all beverages were prepared according to recipes and presented in an attractive manner.
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
- Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.
- Supervised and trained baristas to ensure adherence to company policies and procedures.
- Ordered supplies, equipment and ingredients as needed.
- Created complex, hand-crafted beverages based upon customer preferences.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Listened to customer desires and needs to recommend optimal products.
- Stocked customer service stations with paper products or beverage preparation items.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Diplomat -
ABRAHAM LINCOLN HIGH SCHOOL
01.2020
Diplomat -
MIDDLE SCHOOL FOR ARTS AND PHILOSOPHIES
06.2017
Skills
- GOOGLE DOCS
- POWERPOINTS
- EDITING VIDEO
- CUSTOMER SERVICE SKILLS
- CARE GIVING SKILLS
- CLEANING SKILLS
- SUPERVISING SKILLS
- MONEY COUNTING
- ADVERTISMENT
- PROFESSIONAL PUERCINGS
- FOOD PREP
- COOKING
- Knife Skills
- Cooking techniques
- Food presentation
- Temperature Control
- New Hire Training
- Kitchen Sanitation
- Customer Service
- Equipment Maintenance
- Willing to Learn
- Food Handler Certification
- Strong Work Ethic
- Sales Promotion
- Safe Food Handling
- Waste Reduction
- Adaptable
- Efficient
- Teamwork and Collaboration
- Supply Ordering
- Inventory Monitoring
- Team Player
- Flexible Schedule
Languages
- ENGLISH
- PARTIAL SPANISH
Volunteer Experience
09/01/17, 12/01/17, ABRAHAM LINCOLN SCHOOL LIBRARY, Checking in/out books, working with customers, finding books for customers, and placing books back.
Hobbies and Interests
- SKATING
- GAMING
- DRAWING
- WRITING
Affiliations
- skating
- political debates
- writing
- singing
- reading
- anime
- ancient mythology
- history
- music
Certification
- food handlers certification
- drivers permit
References
References available upon request.
Timeline
Lead Barista
Joe And The Juice
10.2023 - 04.2024
Johnny Walker- Assistant Supervisor
Cornucopia Logistics
12.2022 - 05.2024
Main Grill Cook
Wendy's Restaurant
07.2020 - 11.2024
Diplomat -
ABRAHAM LINCOLN HIGH SCHOOL
Diplomat -
MIDDLE SCHOOL FOR ARTS AND PHILOSOPHIES