Trevon Helton
Winchester,Virginia
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Account Executive
InfoBase Publishers, Inc.
08.2023 - 03.2024
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships, and executed sales strategies to drive new business.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Executed successful sales strategies to convert leads into customers.
Technical Account Manager
Synology America Corp.
08.2021 - 08.2023
- Managed multiple accounts simultaneously, maintaining high levels of organization and prioritization.
- Developed strong relationships with key clients, ensuring their needs were met and fostering long-term partnerships.
- Provided in-depth product training for customers, enhancing their understanding and usage of the technology.
- Conducted presentations to large groups at trade shows, reseller events and onsite product trainings.
- Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
Sales Development Representative
Deltek, Inc.
01.2020 - 08.2021
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Achieved and exceeded monthly and annual sales targets.
- Accelerated sales cycle by effectively addressing customer concerns, presenting tailored solutions, and negotiating favorable contract terms.
- Established a professional online presence through strategic content sharing on LinkedIn, leading to increased engagement with prospects and industry influencers.
Education
BBA - Business Management
Radford University
Radford, VA12.2017
BBA - Business Management
Shenandoah University
Winchester, VA05.2015
Skills
- Relationship building and management
- Business development and planning
- Customer Presentations
- Goals and performance
- Strategy implementation
Certification
Google Cybersecurity Professional Certificate
Timeline
Account Executive
InfoBase Publishers, Inc.
08.2023 - 03.2024
Technical Account Manager
Synology America Corp.
08.2021 - 08.2023
Sales Development Representative
Deltek, Inc.
01.2020 - 08.2021
BBA - Business Management
Radford University
BBA - Business Management
Shenandoah University
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