Trevon Vickers
Knightdale,NC
Summary
Knowledgeable about maintaining organized inventory and handling custodial requirements of commercial building bathrooms, workspaces, and customer areas. Experienced team player with a strong service record, good organizational skills, and a productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
7
7
years of professional experience
Work History
Event Host
The City of Greensboro, Barber Park
10.2021 - 09.2023
- Executing the planning, preparation, and organization of events at Barber Park Event Center
- Lifting and moving city-owned furniture including chairs, tables, and podiums
- Providing superior customer service to customers by answering all questions and addressing concerns in a helpful and professional manner
- Managing and assisting kitchen staff to help serve drinks, and food and communicate with tables
- Ensuring the event space is clean prior to and after the event
- Answering and transferring phone calls to various departments for the city of Greensboro
- Coordinating different teams to ensure a harmonious work environment.
Lead Facility Manager
University of North Carolina - Greensboro Elliott University Center
05.2019 - 01.2021
- Managing Elliott University Student Center (20,000 sq
- Ft.)
- Managing events and information desk in the Elliott University Center
- Following protocol to direct patrons during inclement weather and fire situations
- Leading staff meetings consisting of 10-20 student employees
- Training, hiring, and disciplining student employees
- Sending emails to staff, making schedules, and assigning shifts.
Customer Service Clerk
Harris Teeter
01.2019 - 01.2021
- Monitoring the customer service areas (counter, front-end area, and parking lot) to provide excellent customer service while practicing positive associate relations
- Providing various services at the customer service counter including returns, exchanges, and purchases
- Accurately and efficiently operating the cash register by maintaining security and control of all funds in the cash register
- Managing and assisting cashiers by relieving them for breaks, counting their registers, and handling scheduling conflicts.
Bagger
Harris Teeter
07.2018 - 01.2021
- Following correct bagging procedures
- Providing carryout and parcel pickup service
- Loading merchandise into customer vehicles
- Returning shopping carts to the store
- Cleaned and maintained a safe store environment
- Providing excellent customer service.
Summer Conference Assistant
University of North Carolina at Greensboro
05.2019 - 08.2019
- Providing service and assistance to participants in summer camps, conferences, and student orientation
- Executing and running the daily operation of residence halls during the summer
- Creating an atmosphere of helpfulness and friendliness by meeting the needs of all guests
- Assisting directly by being on-call throughout the night.
Information Desk Assistant
University of North Carolina - Greensboro Elliott University Center
01.2017 - 04.2019
- Providing excellent customer service
- Answering and transferring phone calls to various departments
- Directing patrons around campus and answering questions and concerns
- Helping locate student numbers and access personal information.
Education
Parks and Recreation Management -
University of North Carolina at Greensboro
01.2021
Skills
- Facilities Maintenance
- Skilled Housekeeper
- Groundskeeping
- Event Preparation
- Event Coordination
- Team Management
Skills Certifications
- Fluent and trained in Microsoft Excel, Word, PowerPoint
- CPR/AED Certified (2020)
- Mildly fluent in Spanish
Timeline
Event Host
The City of Greensboro, Barber Park
10.2021 - 09.2023
Lead Facility Manager
University of North Carolina - Greensboro Elliott University Center
05.2019 - 01.2021
Summer Conference Assistant
University of North Carolina at Greensboro
05.2019 - 08.2019
Customer Service Clerk
Harris Teeter
01.2019 - 01.2021
Bagger
Harris Teeter
07.2018 - 01.2021
Information Desk Assistant
University of North Carolina - Greensboro Elliott University Center
01.2017 - 04.2019
Parks and Recreation Management -
University of North Carolina at Greensboro
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