Trevona Jackson
Omaha,NE
Summary
A forward-thinking individual with experience using critical thinking skills to provide efficiencies, productivity, and customer satisfaction. An enthusiastic mentor, mentee, and life learner with strong interpersonal skills. Multiple years of experience working with machines, ensuring quality and accurate production.
Overview
12
12
years of professional experience
Work History
Mail Handler
United States Post Office
03.2023 - Current
- Operated mail sorting machines to efficiently process large volumes of mail.
- Monitored package flow to ensure timely delivery and minimize delays.
- Trained new staff on standard operating procedures and safety protocols.
- Coordinated with team members to optimize workflow during peak times.
- Enhanced sorting processes, resulting in improved efficiency and accuracy.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Implemented best practices for inventory management of mailing supplies.
Utility Worker
Ardent Mills
12.2022 - 03.2023
- Kept the work area clean, neat, and well-stocked to maximize productivity.
- Completed daily maintenance tasks in record time to maximize productivity.
- Collected and disposed of trash and debris.
- Efficiently and safely operated machines after checking and changing daily work orders.
Combo Relief
Kellogg
03.2021 - 09.2022
- Combo Relief
- Problem Solving
- Analytical Thinking
- Achiever
- Operated machinery with computer controlled equipment and mechanically based machines
- Ensured proper settings on equipment to produce quality products using critical thinking skills
- Managed "Machine Performance Ensure" machines to ensure they were working at full capacity and fully stocked
- Performed checks on the equipment to ensure they were well maintained
- Performed inspections to ensure high-quality, error free products were being produced
- Participated in focus groups which engaged in problem solving activities to develop and support team work and create effective working relationshipeps, 68104
- Data logging
- Observational Information
- Communication Skills
Manufacturing Technician
Lozier
01.2014 - 03.2021
- Developed automation tools to improve efficiency, eliminate waste, and free up labor hours
- Calibrated machines to maintain required productivity levels and adherence to quality standards
- Built product assembly lines, monitored and adjusted production process or equipment as needed for quality and production
- Quality checked incoming product and compared to documentation for accuracy and quality
- Assisted in developing, building, and testing prototypes, and products
- Executing efficiently
- Provided excellent customer service to every customer by building rapport and loyalty
- Utilizing effective problem solving skills assisted customers with providing alternative resolutions including checking inventory at other locations.
Sales Associate
Champs Sports
03.2014 - 04.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Associate Degree - Business Management
Metropolitan Community College
Omaha, NE05-2027
Skills
Handheld Scanner
Teamwork
Microsoft Office
Problem-Solving
Analytical Thinking
A c h i e v e r
Observational Information
Data logging
Communication Skills
Executing efficiently
Languages
English
Full Professional
Timeline
Mail Handler
United States Post Office
03.2023 - Current
Utility Worker
Ardent Mills
12.2022 - 03.2023
Combo Relief
Kellogg
03.2021 - 09.2022
Sales Associate
Champs Sports
03.2014 - 04.2020
Manufacturing Technician
Lozier
01.2014 - 03.2021
Associate Degree - Business Management
Metropolitan Community College