Trevor

• Prepared and served high-quality coffee beverages while maintaining consistency and flavor standards.
• Operated espresso machines and brewing equipment, ensuring proper functionality and cleanliness.
• Assisted customers with menu selections, providing recommendations based on preferences and dietary needs.
• Managed cash register operations, processing transactions accurately and efficiently during peak hours.
• Maintained store cleanliness by following health and safety regulations, ensuring a welcoming environment for customers.
• Collaborated with team members to optimize workflow during busy periods, enhancing overall service efficiency.
• Engaged with customers to foster relationships, resulting in repeat business and positive brand experience.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

• Led cross-functional team to enhance project efficiency and communication across departments.
• Served food while maintaining speed and precision during busy moments in the dining hall
• Maintained excellent cleaning standards of dining hall facilities
• Supervised and supported junior staff members
• Provided support to customers requiring assistance

Concentration: Wildlife Science and Management