Trevor Ball-Nystrom
Damascus
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Police Officer
Conway Police Department
04.2023 - Current
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Testified effectively in court, contributing to successful prosecutions of offenders.
Service Manager
Greenway Equipments Sales
01.2022 - 04.2023
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Trained [Number] less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
- Guided techs on automotive repair, tool usage and equipment operation.
- Maintained effective customer service by responding to service requests quickly to increase overall sales by [Number]%.
- Followed up with customers during and after installations to verify satisfaction.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Diesel Mechanic
Hums Hardware And Equipment
02.2020 - 01.2022
- Performed preventive maintenance on engines, transmissions, tires and other vehicle systems.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Troubleshot and diagnosed problems with brakes, steering and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Ordered parts necessary for vehicle repairs and new installations.
- Disassembled and repaired diesel engines in automobiles, trucks, buses and construction vehicles.
- Inspected vehicle systems to assess function and uncover defects.
- Installed new systems and components in vehicles.
- Documented findings and actions taken.
Operator
Schlumberger
08.2017 - 01.2022
- Inspected machine parts with measuring tools.
- Kept accurate records of defective units or products.
- Fed raw materials into machines.
- Set up machines to start production cycles and controlled machine settings.
- Made sure that products were produced on time and are of good quality.
- Efficiently read and interpreted blueprints.
- Maintained organized work area by cleaning and removing hazards.
- Inspected finished products for quality and adherence to customer specifications.
- Inspected products and machines to maintain quality and efficiency.
Operator
Rain For Rent
10.2015 - 08.2017
- Set up machines to start production cycles and controlled machine settings.
- Fed raw materials into machines.
- Kept accurate records of defective units or products.
- Efficiently read and interpreted blueprints.
- Inspected machine parts with measuring tools.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
- Inspected finished products for quality and adherence to customer specifications.
- Inspected products and machines to maintain quality and efficiency.
- Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
Aviation Electronics Technician
United States Navy, USN
10.2013 - 07.2014
- Conducted preventive maintenance and repairs on wire bundles, connectors, RF cables and fiber-optic lines for avionics and weapons integration lab equipment.
- Installed electrical and electronic components and assemblies.
- Assessed aircraft electrical systems to evaluate proper functioning.
- Interacted with customers during [Type] process and assisted with troubleshooting and development modifications.
- Maintained in-depth knowledge of [Type] standards, [Type] procedures and [Type] instrumentation to accomplish [Result].
- Supported [Type] team with evaluation of lab system repairs, modifications and upgrades.
- Laid out installation of aircraft systems following documentation such as wiring diagrams, blueprints, and manuals.
Mechanic
Willis Turf And Outdoor
03.2010 - 09.2013
- Replaced damaged, missing or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Inspected and tested equipment to locate worn and damaged parts.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Education
High School Diploma -
Greenbrier High School
Greenbrier, AR10.2013
Skills
- Quality Control
- Till Counting
- Task Delegation
- Establishing Vision
- Time Management
- Regulatory Compliance
- Coaching and Mentorship
- Staff Management
- Technical Support
Timeline
Police Officer
Conway Police Department
04.2023 - Current
Service Manager
Greenway Equipments Sales
01.2022 - 04.2023
Diesel Mechanic
Hums Hardware And Equipment
02.2020 - 01.2022
Operator
Schlumberger
08.2017 - 01.2022
Operator
Rain For Rent
10.2015 - 08.2017
Aviation Electronics Technician
United States Navy, USN
10.2013 - 07.2014
Mechanic
Willis Turf And Outdoor
03.2010 - 09.2013
High School Diploma -
Greenbrier High School
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