Summary
Overview
Work History
Education
Skills
Timeline
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Trevor Bell

Saint Johns,FL

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets.

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

9
9
years of professional experience

Work History

Store Manager

GameStop
Jacksonville, FL
04.2024 - 02.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees. Completed point of sale opening and closing procedures. Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members. Managed store employees successfully in fast-paced environment through proactive communication and positive feedback. Promoted team collaboration, performance, and efficiency. Improved customer satisfaction through staff training in customer service and product knowledge. Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth. Approved regular payroll submissions for employees.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities. Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed. Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations. Ensured that all team members were informed of policy changes and promotions.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Assistant Store Manager

GameStop
Jacksonville, FL
09.2021 - 04.2024
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement. Fostered positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly. Provided weekly work schedules to employees to accommodate business demands and vacation requests. Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Rotated merchandise and displays to feature new products and promotions. Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Developed loyal customer base through personalized interactions, increasing repeat business in-store visits. Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Spearheaded staff recruitment efforts for open positions to select top talent to join the team. Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures. Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.

Assistant Team Leader

4H Club
Jacksonville, FL
11.2021 - 11.2022
  • Supported youth development with guidance through 4-H projects. Fostered leadership skills, and created positive learning environment. Mentored members to help set goals, develop skills, and contribute to their communities.
  • Assisted members in completing projects, encourage participation, and help with communication and problem solving.
  • Managed booths at Jacksonville Fair Grounds. Maintained overall safe work environment and enforcement of safety procedures.
  • Assisted with club meetings, activities, and events to ensure adherence to 4-H policies.

Manager

Tropical Smoothie
Jacksonville, FL
04.2016 - 09.2021
  • Managed daily functions to include food and smoothie preparation while maintaining clean organized cafe environment. Oversaw cafe operations to ensure positive customer experience. Accomplished multiple tasks within established timeframes.
  • Motivated employees to be productive and engaged in work. Cross-trained existing employees to maximize team agility and performance. Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery. Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Developed and maintained relationships with customers and suppliers through account development. Adhered to product quality and brand standards. Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs. Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

General Education Degree Certificate -

Bartram Trail High School
Saint Johns, FL
06.2017

Skills

  • Customer Service
  • Basic Computer Skills
  • Money Management
  • Hiring
  • Inventory management
  • Bank Transactions
  • Phone Customer Service
  • Problem-solving
  • Multitasking and organization
  • Store operations
  • Training and mentoring

Timeline

Store Manager

GameStop
04.2024 - 02.2025

Assistant Team Leader

4H Club
11.2021 - 11.2022

Assistant Store Manager

GameStop
09.2021 - 04.2024

Manager

Tropical Smoothie
04.2016 - 09.2021

General Education Degree Certificate -

Bartram Trail High School

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