Trevor Blackburn
Grand Junction,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am Ambitious, career-focused, and anxious to obtain a management position to help launch my career while achieving company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
GSA
Mister Car Wash
Sierra Vista
08.2022 - 08.2023
- Have hospitable customer service and product knowledge, while maintaining and creating new members
- Maintained #1 in sales for most of employment, and would
- Provided maintenance and repair services for GSA systems, equipment, and components.
- Greeted customers and explained services offered by the carwash.
- Worked closely with fellow team members to ensure efficient operation of the car wash facility.
- Maintained inventory of supplies such as soaps, waxes and towels in stock at all times.
Dillard's Sales Associate
Dillard's, Inc.
Sierra Vista
07.2021 - 08.2022
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted customers with product selection, sizing and styling.
- Developed trusting relationships with customers by making personal connections.
- Provided pleasant customer service
- Transferred to Accessories department Was Promoted to James Avery specialist within 6 months of Employment
- Maintained Sales goals, was a #1 SPH seller in district multiple times over course of employment
- Helped customers find specific products, answered questions, and offered product advice.
Sales Associate
Kay Jewelers
Sierra Vista
11.2019 - 07.2021
- Promoted from concierge to sales associate within 6 months of obtaining a job
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Working with clients to create a friendly long term relationship with the customer as well as being knowledgeable about the items they are looking for.
Sales Associate
Hot Topic, Inc.
Sierra Vista
12.2020 - 03.2021
- Worked part time for company
- Create a friendly environment that is engaging
- Create enticing displays to draw attention to new merchandise
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Insurance Agent
United HealthCare Services, Inc
Sierra Vista
11.2019 - 07.2020
- Excel in time management in order to create a quick convenient service
- Help customers understand Claims, as well as medical benefits available to them.
- Responded to customer inquiries and problems to promote great service.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
Co Owner
Flash Vapors
Sierra Vista
04.2019 - 11.2019
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Collaborated with other co-owners on strategic decisions related to the company's growth plan.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Oversaw customer service activities to ensure quality standards were met or exceeded.
McDonald's Crew Member
McDonald's
Sierra Vista
05.2017 - 07.2017
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
Grand County High School
Moab, UT05-2017
Skills
- Microsoft Word (2 years)
- Customer Service
- Call Center (2 years)
- Microsoft Office
- Merchandising
- Busser
- Upselling
- Serving Experience
- Cashiering
- Cash Handling
- Sales
- POS
- Retail Sales
- Time Management
- Customer service
- Retail sales
- Cash handling
- Cash register
- Guest services
- Door-to-door
- Hotel experience
- Leadership
- Serving
- Restaurant experience
- Cooking
- Hospitality
- Supervising experience
- Self Motivation
- Effective Communication
- Problem-Solving
- Organizational Skills
- Relationship Building
Certification
James Avery Certification, Present, Certified in the Selling and Soldering of James Avery Jewelry.
WGACA Certified.
Denim Specialist Certified
Timeline
GSA
Mister Car Wash
08.2022 - 08.2023
Dillard's Sales Associate
Dillard's, Inc.
07.2021 - 08.2022
Sales Associate
Hot Topic, Inc.
12.2020 - 03.2021
Sales Associate
Kay Jewelers
11.2019 - 07.2021
Insurance Agent
United HealthCare Services, Inc
11.2019 - 07.2020
Co Owner
Flash Vapors
04.2019 - 11.2019
McDonald's Crew Member
McDonald's
05.2017 - 07.2017
Grand County High School