Trevor Blango
Glen Burnie,MD
Summary
Motivated and customer-focused professional with experience in customer service, delivery operations, logistics, and package handling. Strong communication and problem-solving skills developed through direct customer interaction and fast-paced work environments. Seeking an Entry-Level Help Desk or IT Support position where I can apply my technical aptitude, customer service experience, and willingness to learn new technologies
Overview
10
10
years of professional experience
Work History
Route Sales Representative
Hershey Ice Cream
Elkridge, MD
02.2024 - Current
- Delivered ice cream products to customers efficiently and accurately.
- Managed inventory levels to ensure product availability during routes.
- Built strong customer relationships through effective communication and service.
- Conducted regular route inspections to maintain vehicle and product quality.
Route Sales Representative
H&s Bakery
Annapolis Junction, MD
11.2022 - 10.2024
- Assisted with management of customer accounts and fostered strong client connections.
- Facilitated prompt deliveries and resolved customer issues.
- Coordinated inventory and monitored product distribution.
Delivery Driver
FedEx
Hazleton, PA
12.2019 - 10.2022
- Delivered exceptional customer service, building strong relationships with clients and ensuring satisfaction.
- Managed inventory levels effectively, optimizing stock to meet customer demands and minimize waste.
- Executed timely route deliveries, adhering to schedules while maintaining product quality during transport.
- Collaborated with team members to address customer inquiries and resolve issues efficiently.
- Conducted regular vehicle inspections, ensuring compliance with safety standards and operational guidelines.
Claims
Walmart
Pasadena, MD
05.2016 - 11.2019
- Maintained comprehensive records of warranty claims, ensuring accuracy and facilitating analysis.
- Successfully coordinated warranty claims and repair authorizations from manufacturers.
- Collaborated with claims department and industry anti-fraud organizations to resolve claims.
- Monitored and updated claims status in claims processing system.
- Provided exceptional customer service by resolving claims quickly and efficiently.
Education
High School Diploma -
Center of Applied Technology (South)
Edgewater, MDHigh School Diploma -
South River High School
Edgewater, MDSkills
- Customer service
- Communication skills
- Data entry
- Phone and email support
- Problem solving
- Adaptability
- Inventory Management
Timeline
Route Sales Representative
Hershey Ice Cream
02.2024 - Current
Route Sales Representative
H&s Bakery
11.2022 - 10.2024
Delivery Driver
FedEx
12.2019 - 10.2022
Claims
Walmart
05.2016 - 11.2019
High School Diploma -
Center of Applied Technology (South)
High School Diploma -
South River High School