Trevor Bowman
Edmond,OK
Summary
Professional Profile I am reliable, trustworthy, honest, and a hard worker – I have integrity. I take direction well, follow through on assigned tasks and endeavor to always provide more than expected. I am physically strong, agile, and a quick learner. I have a strong mechanical aptitude, am organized and thorough. I have excellent people skills and strive to provide outstanding customer service.
Overview
14
14
years of professional experience
Work History
Lead Guest Service Representative
Remington Park Casino
Oklahoma City, OK
03.2021 - Current
- Making sure that guest are having a winning experience.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Valet
Jay's Valet Service
08.2011 - 03.2020
- Selected to assist in start-up of the new contract location at Lone Star Park at
- Grand Prairie
- Valet parking service at Remington Park Race Track
- Returned to work at Remington Park when laid off at Cactus Drilling
- Remained there till pandemic forced a shutdown in March 2020.
floor hand
Cactus Drilling Company
09.2014 - 01.2016
- Began as a, on rig #115 and then moved to rig #131 in Canadian, Texas
- As oil prices decreased, I was laid off due to lack of work.
Stocker and Assistant
Jackson Auto Parts
06.2009 - 08.2011
- Assisted with tearing down of engines in the machine shop.
- Ran deliveries, assisted in the upkeep of car wash.
- Stocked supplies and maintained the premises.
Education
Associates Degree - Engineering
OCCC
Oklahoma City, OKDiploma -
Edmond Santa Fe High School
Edmond, OK05.2010
Skills
- Program Promotion
- Workload Balancing
- Quality Assessments
- Rewards Tracking
- Team Management
- Staff Support
- Issue Resolution
- Efficient Service
- Guest Satisfaction
- Customer Support
- Cash Counting
- Professional Relationships
Timeline
Lead Guest Service Representative
Remington Park Casino
03.2021 - Current
floor hand
Cactus Drilling Company
09.2014 - 01.2016
Valet
Jay's Valet Service
08.2011 - 03.2020
Stocker and Assistant
Jackson Auto Parts
06.2009 - 08.2011
Associates Degree - Engineering
OCCC
Diploma -
Edmond Santa Fe High School