Trevor Bowman
Edmond,OK
Summary
Professional Profile I am reliable, trustworthy, honest, and a hard worker – I have integrity. I take direction well, follow through on assigned tasks and endeavor to always provide more than expected. I am physically strong, agile, and a quick learner. I have a strong mechanical aptitude, am organized and thorough. I have excellent people skills and strive to provide outstanding customer service.
Overview
14
14
years of professional experience
Work History
Lead Guest Service Representative
Remington Park Casino
03.2021 - Current
- Making sure that guest are having a winning experience.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Valet
Jay's Valet Service
08.2011 - 03.2020
- Selected to assist in start-up of the new contract location at Lone Star Park at
- Grand Prairie
- Valet parking service at Remington Park Race Track
- Returned to work at Remington Park when laid off at Cactus Drilling
- Remained there till pandemic forced a shutdown in March 2020.
floor hand
Cactus Drilling Company
09.2014 - 01.2016
- Began as a, on rig #115 and then moved to rig #131 in Canadian, Texas
- As oil prices decreased, I was laid off due to lack of work.
Stocker and Assistant
Jackson Auto Parts
06.2009 - 08.2011
- Assisted with tearing down of engines in the machine shop.
- Ran deliveries, assisted in the upkeep of car wash.
- Stocked supplies and maintained the premises.
Education
Associates Degree - Engineering
OCCC
Oklahoma City, OKDiploma -
Edmond Santa Fe High School
Edmond, OK05.2010
Skills
- Program Promotion
- Workload Balancing
- Quality Assessments
- Rewards Tracking
- Team Management
- Staff Support
- Issue Resolution
- Efficient Service
- Guest Satisfaction
- Customer Support
- Cash Counting
- Professional Relationships
Timeline
Lead Guest Service Representative
Remington Park Casino
03.2021 - Current
floor hand
Cactus Drilling Company
09.2014 - 01.2016
Valet
Jay's Valet Service
08.2011 - 03.2020
Stocker and Assistant
Jackson Auto Parts
06.2009 - 08.2011
Associates Degree - Engineering
OCCC
Diploma -
Edmond Santa Fe High School
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