Detail-oriented automotive professional with a strong focus on operations management and communication. Experienced in developing procedures that enhance workflow and client relationships, ready to leverage skills to drive organizational success.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Oil City Dyno (OCD Automotive)
Casper, WY
08.2019 - 08.2025
Developed operational procedures to enhance service delivery and customer satisfaction.
Managed daily operations, ensuring efficient workflow and resource allocation.
Trained and mentored staff on best practices in automotive services and customer interaction.
Leveraged diagnostic tools and equipment for accurate vehicle assessments and repairs.
Fostered strong relationships with clients and vendors, leading to an increase in repeat business and referrals.
Service Technician
Whites Mountain Motors
Casper, WY
04.2017 - 10.2019
Diagnosed and repaired a variety of automotive issues using advanced diagnostic tools.
Conducted routine maintenance services to enhance vehicle performance and reliability.
Corrected faults and maximized performance by rebuilding systems and individual components.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Tore down, repaired and rebuilt faulty assemblies such as engines and manual transmissions.
Automotive Technician
Nissan Of Casper
Casper, WY
10.2016 - 04.2017
Conducted routine maintenance services, adhering to manufacturer specifications for various Nissan models.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Shop Hand
U-Know Services Trucking & Hotshot
Casper, WY
05.2011 - 09.2014
Operated and maintained various hand tools and equipment to ensure efficient workflow.
Assisted in loading and unloading freight, adhering to safety protocols.
Used forklifts to load, unload, and transport items.
Performed general equipment maintenance and repair on semi-trucks and trailers to minimize downtime.