Trevor Buffington
The Woodlands,TX
Summary
Proven leader with a track record of enhancing team efficiency and customer satisfaction at Kroger, adept at leveraging management skills and team coordination to drive success. Achieved multiple recognitions for customer satisfaction through exceptional service and problem-solving abilities. Skilled in both collaborative and independent work environments, demonstrating a quick learning ability and a hands-on approach to tackling challenges.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Uber
04.2023 - Current
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices..
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained a 98% customer satisfaction rate.
Night Manager
Kroger
02.2021 - 09.2022
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Trained and mentored new and existing staff to achieve best practices.
Lead Receiver
Kroger
06.2021 - 02.2022
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to Management.
- Operated equipment such as P.I.T.'s and balers to move outgoing shipments to loading area.
- Ordered merchandise as needed for the store.
- Inspected merchandise and sent damaged pieces for repair before confirming orders.
- Coordinated with vendors to setup in-store displays and maintain vendor stocking areas.
Dairy Lead
Kroger
01.2019 - 06.2021
- Maintained health and safety standards within the dairy department.
- Kept dairy shelves cleaned and fully stocked.
- Ordered merchandise based on current inventory.
- Organized and lead the dairy team to ensure proper scheduling and delegation of department duties.
- Worked to ensure COVID health standards and order alternatives during shortages of name-brand items.
Utility Clerk
Kroger
10.2017 - 01.2019
- Ensured store cleanliness through daily cleanings.
- Ensure functional machinery through basic repairs and preventative mainetnance.
- Assisted as a cashier when needed.
- Trained to operate most departments in the event of an employee absence or being short-staffed.
Food Runner
Spectrum Catering
08.2017 - 12.2017
- Delivered food from kitchen to customers.
- Ensured customer satisfaction by getting any special requests sorted out for them.
- Ensured restaurant hygiene by cleaning tables and mopping floors.
- Deep cleaned the kitchen every night after closing.
- Prepped kitchen for chefs every day before opening.
Education
CCNA -
Cisco Networking Academy
Online10.2024
Associate's - Computer Networking
Lone Star College
Tomball, TX05.2024
High School Diploma -
The Woodlands Highschool
The Woodlands, TX05.2019
Skills
- Excellent learner Can pick up things up quickly
- Terrific customer service skills
- Works well in both a team setting or alone
- Proficient in basic computer networking skills
- Knowledgeable in common software such as Microsoft Office, Adobe Creative Suite, and Blender
- Great with tools and fixing things, very adept at figuring out how things work
- PIT Certified
- Management skills Has experience leading teams in the past
Timeline
Delivery Driver
Uber
04.2023 - Current
Lead Receiver
Kroger
06.2021 - 02.2022
Night Manager
Kroger
02.2021 - 09.2022
Dairy Lead
Kroger
01.2019 - 06.2021
Utility Clerk
Kroger
10.2017 - 01.2019
Food Runner
Spectrum Catering
08.2017 - 12.2017
CCNA -
Cisco Networking Academy
Associate's - Computer Networking
Lone Star College
High School Diploma -
The Woodlands Highschool
Similar Profiles
Joandra CabralJoandra Cabral
Vehicle Crash Claims at UberVehicle Crash Claims at Uber
James EstherJames Esther
Independent Contractor at UberIndependent Contractor at Uber
Sheila BullockSheila Bullock
Uber Driver at UberUber Driver at Uber
Nadir ShresthaNadir Shrestha
Driver at UberDriver at Uber
Nuran WeidmannNuran Weidmann
Sr. Export Manager at Odyssey International Services, Inc.Sr. Export Manager at Odyssey International Services, Inc.