Summary
Overview
Work History
Education
Skills
Timeline
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Trevor Couch

New Hudson

Summary

Hard working, highly motivated information technology student achieving a degree in Cybersecurity that upholds good academic standing while sustaining a grade point average of 3.79 and working 40+ hours per week. Enthusiastic team player with strong customer service skills who is seeking to secure a position with a respected company to help further develop hands-on skills and professional experience

Overview

6
6
years of professional experience

Work History

Amazon Delivery Associate

Stubbs Logistics
02.2023 - Current
  • Enhanced delivery efficiency by optimizing route planning and time management.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
  • Improved safety record through diligent vehicle maintenance and adherence to traffic regulations.
  • Streamlined package handling by organizing parcels for efficient loading and unloading.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.
  • Resolved customer inquiries promptly, directing them to the appropriate department when necessary.

Delivery Associate

Jimmy Johns
06.2022 - 02.2023
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Fostered positive working relationships with regular customers.

Team Lead Painter

Macfarland Painting
03.2019 - 06.2022
  • Enhanced team efficiency by implementing streamlined painting processes and techniques.
  • Reduced project completion times by closely monitoring progress and addressing obstacles promptly.
  • Increased client satisfaction with high-quality workmanship and attention to detail in all painting projects.
  • Collaborated with other team leads to share best practices for consistent work quality across multiple teams.
  • Mentored junior painters, providing guidance on proper technique and safety procedures.
  • Fostered a positive atmosphere within the team, promoting open communication channels among members to address challenges effectively.

Machine Operator

NOG Heller
11.2017 - 03.2019
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
  • Demonstrated adaptability by quickly learning new software programs for advanced CNC machine operation.

Education

Associate of Applied Science - Cybersecurity

Schoolcraft College
Livonia, MI
05.2025

Advanced Manufacturing Certificate - Manufacturing

Schoolcraft College
Livonia
01.2022

Skills

  • Route Management
  • Time Management
  • Customer Service
  • Customer Satisfaction
  • Pre-Trip and Post-Trip Inspections
  • Safe Vehicle Operations
  • Microsoft Word
  • Microsoft PowerPoint

Timeline

Amazon Delivery Associate

Stubbs Logistics
02.2023 - Current

Delivery Associate

Jimmy Johns
06.2022 - 02.2023

Team Lead Painter

Macfarland Painting
03.2019 - 06.2022

Machine Operator

NOG Heller
11.2017 - 03.2019

Associate of Applied Science - Cybersecurity

Schoolcraft College

Advanced Manufacturing Certificate - Manufacturing

Schoolcraft College

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Trevor Couch