Summary
Overview
Work History
Education
Skills
Timeline
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Trevor Dunham

GRAND RAPIDS,MI

Summary

Talented Operations Analyst skilled at applying software, business and mathematical abilities to assess data and trends in order to help businesses determine proper courses of action.

Overview

5
5
years of professional experience

Work History

Operations Analyst

Farmers Insurance
07.2020 - Current
  • Created custom reports and visualizations to support decision-making processes.
  • Analyzed trend data to forecast operational needs and plan next course of action.
  • Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
  • Created and managed operational databases to store and track data and maintain accurate information.
  • Consulted with stakeholders to develop operational strategies and processes.

Auto Insurance Adjuster

Farmers Insurance
05.2018 - 06.2020
  • Examined claims forms and other records to determine insurance coverage.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Analyzed information gathered by investigations to report findings and recommendations.

Education

Bachelor of Science - Mathematics

Grand Valley State University
Allendale, MI
05.2018

Skills

  • Critical Thinking
  • Data Analysis
  • Microsoft Excel
  • Microsoft Power BI
  • Tableau
  • SQL
  • Clarabridge
  • Microsoft Access
  • Learning Software
  • Some R/Python Knowledge

Timeline

Operations Analyst

Farmers Insurance
07.2020 - Current

Auto Insurance Adjuster

Farmers Insurance
05.2018 - 06.2020

Bachelor of Science - Mathematics

Grand Valley State University

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Trevor Dunham