Trevor Grace
Bogart,GA
Summary
Highly efficient Team Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Team Member
Rush Trampoline Park
06.2023 - 12.2023
- Ensured the kids were safe while jumping.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Participated in team-building activities to foster teamwork and collaboration.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Learned all required tasks quickly to maximize performance.
Front-of-House Team Member
Chick-Fil-A
06.2022 - 11.2022
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
Education
Bachelor of Science - Business/Finance
University of North Georgia
2028
High School Diploma -
Westminster Christian Academy - Honors Graduate
2023
Skills
Customer Service
Positive Attitude
Teamwork and Collaboration
Attention to Detail
Leadership Qualities
Decision-making capabilities
Goal Setting and Achievement
Complex Problem-Solving
Analytical Thinking
Leadershipskills
- Soccer Team Captain. As captain I had the privilege to lead my soccer team to a 15 - 2 season and winning the State Championship.
Hobbies and Interests
Soccer
Chess
Pickleball
Football
Ultimate frisbee
Running
Traveling
Time with family & friends
Timeline
Team Member
Rush Trampoline Park
06.2023 - 12.2023
Front-of-House Team Member
Chick-Fil-A
06.2022 - 11.2022
Bachelor of Science - Business/Finance
University of North Georgia
High School Diploma -
Westminster Christian Academy - Honors Graduate
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