Trevor Hocking
Walnut Hill,IL
Summary
Results-driven Shop Foreman with expertise in safety compliance, quality control, and task coordination. Proven ability to manage workflow effectively and enhance service delivery.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Shop Foreman
Pennington Chevrolet of Salem
Salem, IL
04.2023 - Current
- Coordinated repair schedules and assigned tasks to technicians, ensuring timely completion of service requests.
- Implemented quality control measures to enhance service delivery.
- Maintained a safe working environment by ensuring all tools, equipment, and machinery were in proper working order.
- Identified resources needed for work activities in collaboration with management to optimize workflow.
- Computed estimates and actual costs of materials, labor, or contractors to maintain budget adherence.
Service Manager
Pennington Chevrolet of Salem
Salem, IL
04.2023 - Current
- Oversaw scheduling and workflow for service department staff.
- Ensured compliance with safety standards and dealership policies.
- Coordinated parts ordering and inventory management for service needs.
- Utilized dealership software to track service orders and customer interactions.
Automotive Technician
Pennington Chevrolet of Salem
Salem, IL
04.2023 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Collaborated with service advisors to communicate repairs and recommendations clearly.
- Updated customer records accurately after each service visit to ensure thorough documentation.
- Maintained a clean and organized workspace in compliance with safety regulations.
Education
Trades Program - Automotive Technology
Lincoln College of Technology
Indianapolis, IN06-2007
Skills
- Quality control
- Safety compliance
- Diagnostic analysis
- Repair techniques
- Parts coordination
- Inventory tracking
- Workflow optimization
- Task coordination
- Team leadership
- Customer relationship management
- Effective communication
Certification
- ASE Automotive recertified master technician
- GM Gold level Master Technician
Timeline
Shop Foreman
Pennington Chevrolet of Salem
04.2023 - Current
Service Manager
Pennington Chevrolet of Salem
04.2023 - Current
Automotive Technician
Pennington Chevrolet of Salem
04.2023 - Current
Trades Program - Automotive Technology
Lincoln College of Technology