Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Trevor Hough

Pittsburgh

Summary

Dynamic and detail-oriented professional with experience at UPMC, skilled in conflict resolution and documentation support. Proven ability to enhance customer satisfaction through effective communication and teamwork. Proficient in data entry and time management, consistently ensuring operational efficiency and maintaining high standards in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Student Behavior Associate

UPMC
Pittsburgh, PA
02.2025 - Current

Learned important skills in diffusing conflict and maintaining composure in stressful situations.

Gained insight into different personalities and learned how common experiences lead to certain lifestyles.

Understanding how hospital procedures work, assisted in documentation that helps doctors make important medical decisions.

Collaborated with coworkers and learned the importance of team building.

Housekeeper

Complete Care
Flourtown, PA
08.2024 - 05.2025

Learned the importance of hygiene and how vital it is to individuals whom are older and have complicated treatment plans.

Responded promptly to resident requests, understood boundaries and how to be less intrusive depending on the preferences of patients.

Assisted in inventory management, tracking cleaning supplies to ensure availability.

Guard Shack Attendant

Allied Security
Quakertown, PA
06.2023 - 08.2023

Assisted truck drivers in ensuring that they meet requirements necessary to drop off/pick up cold storage goods.

Learned basic computer skills such as managing data in excel.

Gained skills in multi-tasking when there were many trucks waiting and data needing to be filed simultaneously.

Assisted in emergency response procedures, maintaining calm and order during critical situations.

Trained new guards on operational policies and safety standards effectively.

Cashier/GIANT Direct Shopper/ Deli Slicer

Giant Food Stores
Doylestown, PA
12.2019 - 05.2023

Processed customer transactions efficiently using point-of-sale systems.

Maintained accurate cash drawer, ensuring proper funding and reporting discrepancies.

Assisted customers with inquiries, providing service to enhance satisfaction.

Collaborated with team members to streamline checkout procedures and reduce wait times.

Education

Associate of Science - Psychology

Bucks County Community College
Newtown, PA
05-2023

Associate of Science - Psychology

Bucks County Community College
Newtown, PA
05-2023

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Complex Problem-solving
  • Relationship building
  • Courteous and professional
  • Oral communication
  • Issue resolution
  • Data entry
  • Cross-functional teamwork
  • Strategy development

Languages

Spanish
Elementary

Timeline

Student Behavior Associate

UPMC
02.2025 - Current

Housekeeper

Complete Care
08.2024 - 05.2025

Guard Shack Attendant

Allied Security
06.2023 - 08.2023

Cashier/GIANT Direct Shopper/ Deli Slicer

Giant Food Stores
12.2019 - 05.2023

Associate of Science - Psychology

Bucks County Community College

Associate of Science - Psychology

Bucks County Community College
Trevor Hough