Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Center Court Pizza & Brew
Spring, TX
04.2023 - 11.2024
Handled guest inquiries and complaints with professionalism.
Greeted guests and provided menus.
Assisted in training new servers.
Recorded orders with precision using cash register and POS system.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Ensured that each guest was served courteously, quickly, and efficiently.
Checked food before serving it to customers.
Stayed informed about daily specials, new menu items, promotions.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Provided exceptional service to high volume of daily customers.
Assistant Window Installer
Sun & sound windows
Houston, TX
06.2022 - 01.2023
Performed regular maintenance checks on installed windows.
Identified potential hazards in the work area and reported them immediately.
Maintained accurate records of materials used on each project.
Cleaned up work areas after each job was completed.
Inspected completed window installations to ensure they met quality standards.
Assisted in loading and unloading of materials needed for window installation projects.
Cleaned, sealed, caulked, and glazed windows to ensure proper installation.
Transported tools and equipment necessary for window installations.
Utilized power tools such as saws and drills to cut wood or metal frames.
Cut and installed insulation around new window frames as required.