Service Technician with robust background in various industries, including automotive and home appliances. Known for problem-solving ability, precise diagnostic skills, and efficient repair techniques. Demonstrated skill in improving customer satisfaction through quality service delivery. Previous work has made significant contributions to operational efficiency and productivity improvements.
Overview
10
10
years of professional experience
Work History
Service Technician
A1 tool rental
Columbia , Missouri
02.2021 - 09.2024
Provided technical support to customers over the phone and in person.
Maintained accurate records of service calls, repairs, and parts used.
Inspected equipment for proper operation and safety hazards prior to use.
Replaced worn or damaged parts with OEM replacements as necessary.
Provided training on the safe usage of equipment when needed.
Identified potential problems during routine inspections in order to prevent future breakdowns.
Set up and operated mechanical and manual tools and equipment.
Implemented troubleshooting tactics to identify causes of poor machine performance.
Installed new components or replaced defective parts to restore functionality.
Floor Care Technician
University of Missouri Athletics
Columbia , Missouri
01.2015 - 02.2021
Performed routine maintenance and cleaning of hard surface floors, carpets, furniture, and other interior surfaces.
Utilized various floor care equipment such as buffers, scrubbers, vacuums and sweepers.
Inspected floors for damage or signs of wear and tear.
Stripped wax from floors using chemical strippers and applied new coats of wax to finish the job.
Swept, mopped, scrubbed or polished flooring in hallways, lobbies and other areas as needed.
Applied sealants to protect tile grout from dirt accumulation.
Provided assistance to staff members regarding proper use of cleaning products.
Responded quickly to emergency spills by utilizing appropriate cleaning methods.
Cleaned building floors by sweeping, mopping or vacuuming.
Serviced, cleaned and restocked restrooms.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Kept business entrances clean, tidy and professional in appearance.
Education
High School Diploma -
Hallsville High School
Hallsville, MO
05-2008
Skills
Preventive Maintenance
Equipment Troubleshooting
Technical Support
Quality Assurance
Regulatory Compliance
Customer Service
Work Ethic
Hard worker
Will work extra hours if needed
normally work around 50 hours a week if i can
Timeline
Service Technician
A1 tool rental
02.2021 - 09.2024
Floor Care Technician
University of Missouri Athletics
01.2015 - 02.2021
High School Diploma -
Hallsville High School
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