
Results driven leader with extensive hands on experience in the Life-Safety industry. Passionate about delivering the highest standards of work quality, safety, and efficiency with the goal of building a team that takes pride in the work they perform. Known for leading by example, solving complex challenges, developing lasting relationships with customers and team members. Committed to creating an accountable, team focused environment where we can grow as a team and make our customers proud for choosing us for their project.
Serves as a Lead Service Technician responsible for troubleshooting, maintaining and repairing complex building systems.
Provides leadership, technical guidance, and field support for other technicians in our domain
Perform quality control inspections throughout active installations to ensure company standards are being met and exceeded.
Coordinating with customers, project managers and other team members to resolve issues as efficiently as possible.
Taking ownership of challenging situations and guiding our customers through each step until their issues are resolved.
Managed and supported technicians in their daily responsibilities, providing direction, coaching and technical assistance as needed.
Coordinated technician workloads, job assignments, responsibilities, and scheduling priorities to meet our customer commitments.
Monitored job performance and workmanship to ensure the highest quality of work was being provided.
Communicated with customers and internal team members to address concerns, coordinate work and ensure projects were completed efficiently.
Team Leadership
Project management and Job Coordination
Quality Control
Safety and Code Compliance
Extensive Mechanical and Electrical Knowledge
Strong Communication and Decision Making
Employee Training, Coaching and Mentoring
Time Management and Prioritization
Conflict Resolution
Job Cost Awareness
Subcontractor Coordination
Ohio Fire Alarm License
Software House Certification
Kantech Certification
Exacqvison Certification
Lenel Certification
Bosch Certification
FireLite Certification