Trevor Milka
Bolingbrook,IL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Jewel Osco
08.2021 - 02.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
No Degree - Physical Therapy
University of Missouri
Columbia, MO05.2027
Skills
- Report Generation
- Information Security
- Paperwork Processing
- Product Knowledge
Timeline
Customer Service Representative
Jewel Osco
08.2021 - 02.2022
No Degree - Physical Therapy
University of Missouri
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