Trevor Morey
St. George,UT
Summary
Goal-oriented manager with distinguished experience in the sales industry with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
7
7
years of professional experience
Work History
Massage Therapist
Amangiri
01.2021 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Strengthened relationships with clients through active engagement in their health goals outside of massage sessions via social media or email communications.
Branch Manager
North Eastern Services
02.2019 - 03.2020
- Maintained friendly and professional patient interactions.
- Assessed employee performance and developed improvement plans.
- Implemented behavior management plans consistently to establish clear expectations and maintain a structured living environment.
- Maintained confidentiality and privacy to protect individual's rights and well-being.
- Trained staff on patient care and house policy.
- Created and maintained weekly work schedule for all team members.
Sales Manager
Rove
04.2017 - 09.2019
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Education
Associate of Science -
Snow College
Ephraim, UT05.2017
Skills
- Team building
- Sales Team Training
- Facility Management
- Customer Retention
- Market Research
- Account Management
- Strategic Planning
- Client Relationship Management
- Staff Management
- Performance Monitoring
- Goal setting
- Decision making
Languages
Spanish
Native or Bilingual
Timeline
Massage Therapist
Amangiri
01.2021 - Current
Branch Manager
North Eastern Services
02.2019 - 03.2020
Sales Manager
Rove
04.2017 - 09.2019
Associate of Science -
Snow College
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