Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Fast learning and devoted problem solver
Overview
9
9
years of professional experience
Work History
Customer Sales Associate
Trane Technologies
Atlanta, GA
10.2024 - Current
Upsold additional products, increasing average transaction amounts and enhancing customer value.
Delivered efficient customer service for a seamless customer experience.
Achieved high accuracy in parts identification and order entry, ensuring customer satisfaction.
Cultivated relationships with large accounts, strengthening business partnerships and driving sales growth.
Pursued new responsibilities past job description to improve operational knowledge.
Territory Sales Manager
Insight Partners HVAC Contractors
Alpharetta, GA
01.2022 - 10.2024
Established and led the HVAC parts department at the Alpharetta office.
Sourced new business opportunities, successfully adding multiple accounts to expand market reach.
Cultivated relationships with accounts through regular visits, enhancing customer loyalty and satisfaction.
Achieved exponential growth in part sales while expanding warehouse inventory.
Managed stocking and inventory, optimizing parts availability to meet customer demand.
Handled quotes and orders through phone and email, streamlining customer transactions.
Provided regular updates on order status, lead times, and tracking information.
Project Manager
Christian Brothers Roofing and Contractors
US
01.2021 - 01.2022
Specialized in securing outside sales and acquiring new clients.
Formed productive customer relationships through calls, inspections, and lead generation.
Utilized persuasive communication skills to effectively overcome objections.
Supported recruitment and training duties to enhance team capabilities.
Established a referral pipeline through positive customer interactions.
Fostered long-term customer relationships and referrals contributing to sustained business growth.
Contractor
Atlanta Cabinet & Coatings
US
01.2018 - 01.2021
Identified issues, implementing solutions to eliminate delays and manage deadlines.
In charge of training new technicians onsite.
Estimated project costs and collected payments from clients efficiently.
Communicated project updates to customers, addressing concerns to ensure satisfaction.
Built strong client relationships through exceptional service, generating positive reviews.
Constructed and installed custom cabinetry for residential and commercial projects.
Sales Representative
Cutco Corporation
US
01.2017 - 12.2017
Developed customer relationships through cold calls, presentations, and lead management.
Conducted demonstrations at customers' homes to facilitate sales.