Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trevor Nance

Lubbock,Texas

Summary

Dynamic professional with a clean driving record and strong work ethic, experienced at Longo Toyota as a Service Valet. Excelled in customer service excellence and conflict mediation, ensuring smooth operations and positive guest experiences. Proven ability to multitask and manage time effectively while building rapport with customers and colleagues. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Service Valet

Longo Toyota
06.2021 - 08.2024
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Answered guest's questions about property amenities and services.
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Resolved customer complaints through calm, constructive communication.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Entered guest vehicle information and location in computerized valet parking system.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Parked and retrieved cars according to customer needs.

Site Coordinator

Fieldhouse Usa
05.2020 - 06.2021
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Scheduled staff and volunteers to cover all necessary duties during planned events.
  • Accurately documented all onsite issue using work protocol.
  • Supervised crew of over 25 employees.
  • Ensure all events started on time and were ran smoothly
  • Dealt with any complaints in a calm and apropreate manner

TimeKeeper and Referee

Fieldhouse Usa
07.2017 - 05.2020
  • Researched and resolved time discrepancies.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Ran and kept track of the time and score of multiple sporting events
  • Refereed sporting events

Education

Memorial High

General Studies - General Buisness, History And Military History

Texas Tech University
Lubbock, TX
05-2026

Skills

  • Professional appearance
  • Clean driving record
  • Strong work ethic
  • Customer service and support
  • Customer service excellence
  • Time management
  • Flexible schedule
  • Multitasking and organization
  • Conflict mediation
  • Customer communication
  • Team collaboration

Timeline

Service Valet

Longo Toyota
06.2021 - 08.2024

Site Coordinator

Fieldhouse Usa
05.2020 - 06.2021

TimeKeeper and Referee

Fieldhouse Usa
07.2017 - 05.2020

Memorial High

General Studies - General Buisness, History And Military History

Texas Tech University