Trevor Obermeyer
Yakima,WA
Summary
Experienced and dedicated Tier 3 Merchandice Technician with over 6 years of hands-on expertise in performing maintenance and repair duties. Committed to ensuring optimal functionality of equipment by effectively managing routine and complex equipment and job matters. Strong understanding of hand and power tool operation, with a deep commitment to adhering to safety measures.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Mobile Field Technician Tier 2
Mobile Technology Inc
10.2019 - Current
- As a Mobile Field Technician Tier 2
- I am responsible for maintaining a clean driving record and good working vehicle to travel the Pacific Northwest Region including Washington state, northern Oregon, mid to northern Idaho and sometimes Montana
- In my position I am required to check my work email daily for new jobs to accept and to update job trainings
- In my field of work I do jobs under major carriers as in Apple, Samsung, JBL, Sony, Vizio, CVS pharmacies for there networking rooms
- Also work with Costco, Bestbuy, Walmart, CVS Pharmacies and Wells Fargo
- We go into the stores and replace older devices with newer models as in Phones, Tablets, laptops, PC's, Televisions, head phones, and networking devices
- We install security devices so customers can't steal the products, maintain the devices by updating software for demo content, and replace networking modems, switches, and routers
- While updating computer drivers and software to be compatible with there hardware
- Wiring cat 5/6 cables for the security devices and network switches to communicate with each other.
- I work daily with Low Voltage Electronics, Where we have to diagnose and repair the electrical schematics of the electronic devices
Wireless Sales Associate
Verizon TCC
05.2015 - 03.2016
- Worked directly with customers and provided fast and friendly customers service
- Kept up to date on emails to follow our promotions
- Daily and monthly
- Help customers with any questions due to there account or device
- Counted tills and made the night drop off to the bank
- Hands on problem solving for customers devices.
Delivery Truck Driver/Inventory Clerk
Freedom Truck Centers, Inc
03.2009 - 07.2012
- Delivered automotive parts to customers, unload parts, place stock into warehouse, and verify manifest
- Used map and directions to locate delivery locations and addresses
- Inspected vehicle for defects pre and post trip
- Confirmed order details and obtained customer signatures
- Perform inventory of all equipment and report data to supervisor.
Ride Operator
Family Fun Center
03.2009 - 05.2009
- Worked directly with customers and provided fast and friendly customer service to increase customer satisfaction and expedite long-lines
- Sold tickets to go-cart ride
- Safely operated go-carts, which included directing customers to go-carts, and placing/removing carts from racetrack
- Maintained vehicles by filling go-carts with fuel and cleaning track of debris.
Pizza Assembler
Papa Murphy's
10.2008 - 03.2009
- Checked inventory for daily orders, assembled pizzas, washed dishes by hand, and performed general cleaning.
Crew Trainer
McDonalds
01.2003 - 01.2008
- Greet customers in a professional manner and quickly assess and prioritize their needs
- Assist management with training new employees in a manner that supports McDonalds' policies and procedures
- Work quickly and effectively in a team environment while ensuring that the individual needs of customers are met
- Understand and support company goals and objectives in a manner that increases customer satisfaction
- Operated electronic cash register; handled cash, debit, and credit
- Checked inventory for daily orders
- Performed cleaning duties.
Education
Associates Degree - Information Technology
Yakima Valley Community College
Yakima, WA05.2011
High School Diploma -
Eisenhower High School
Yakima, WA06.2007
Skills
- MS Office (10 years)
- Customer Service (10 years)
- Inventory Control (6 years)
- Sales (10 years)
- Marketing (7 years)
- Retail (5 years)
- Computer Networking (10 years)
- Troubleshooting (10 years)
- Desktop Support (6 years)
- Microsoft Windows (10 years)
- Network Support (6 years)
- Low Voltage Electronic Repair (6 years)
Certification
driver's license
Timeline
Mobile Field Technician Tier 2
Mobile Technology Inc
10.2019 - Current
Wireless Sales Associate
Verizon TCC
05.2015 - 03.2016
Delivery Truck Driver/Inventory Clerk
Freedom Truck Centers, Inc
03.2009 - 07.2012
Ride Operator
Family Fun Center
03.2009 - 05.2009
Pizza Assembler
Papa Murphy's
10.2008 - 03.2009
Crew Trainer
McDonalds
01.2003 - 01.2008
Associates Degree - Information Technology
Yakima Valley Community College
High School Diploma -
Eisenhower High School
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