Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline

Trevor Pagels

Norby's Farm Fleet
Volga,Iowa
3
Languages
12
years of professional experience

Results-driven inventory lead with over 9 years of experience in retail operations. Expertise in point-of-sale systems, training staff, and maintaining inventory to meet customer demands. Committed to fostering strong customer relationships and delivering outstanding service.

Work History

Inventory Lead/Cashier/Heavy Lifter

9 Years 3 Months
Norby's Farm Fleet | 05.2017 - Current
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Coordinated inventory transfers between stores to optimize stock availability.
  • Processed purchase order paperwork and communicated with supervisors to ensure timely order fulfillment.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Monitored inventory levels to ensure sufficient supplies met business and customer demands.
  • Processed purchase order paperwork and corresponded with supervisors.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering the store and responded promptly to customer needs.
  • Adjusted schedule and took on extra shifts to support business operations.
  • Developed and maintained courteous and effective working relationships.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Built relationships with customers to encourage repeat business.

Grocery Stocker

2 Months
Jack and Jill Grocery | 01.2017 - 03.2017
  • Monitored inventory levels, restocking items to maintain stock availability.
  • Assisted in maintaining cleanliness and organization throughout store aisles.
  • Collaborated with team members to ensure smooth operation during peak hours.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Checked aisles for spills to complete quick clean-up.
  • Carried customer items to their vehicle.

Cart Attendant/Cashier

6 Months
Target | 07.2016 - 01.2017
  • Implemented efficient cart retrieval processes to reduce wait times for customers.
  • Collaborated with team members to ensure timely collection of shopping carts from parking lot.
  • Assisted customers with locating carts and provided excellent service to enhance shopping experience.
  • Organized and maintained cart areas for optimal customer accessibility.
  • Monitored cart inventory levels and reported discrepancies to management for prompt resolution.
  • Collected and returned all hand baskets and shopping carts to the proper place for new customer use.
  • Provided exceptional customer service, addressing inquiries and resolving issues effectively.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.

Grocery Stocker

1 Year 6 Months
Jack and Jill Grocery | 01.2015 - 07.2016
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
  • Facilitated timely product rotation, ensuring freshness and minimizing waste.
  • Greeted customers and directed to requested products.
  • Maintained cleanliness and sanitation in assigned areas, ensuring compliance with safety standards.
  • Operated cleaning equipment such as floor scrubbers and vacuums efficiently and safely.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Kept building spaces premises clean inside and outside.

Education

High School Diploma

West Branch High School | West Branch, IA | 06-2016

No Degree - History

Upper Iowa University | Fayette, IA | 05-2018

No Degree - General Studies

Kirkwood Community College | Cedar Rapids, IA | 12-2016

Skills

Point of sale operation
Cash handling
Merchandise stocking
Customer assistance
Heavy lifting
Inventory management
Employee development
Training and mentoring
Availability flexibility
Physical labor
Flexible schedule

Accomplishments

  • Awarded "Most Improved Employee" in 2019.

Languages

English
Native or Bilingual
Spanish
Elementary
Italian
Elementary

Timeline

Inventory Lead/Cashier/Heavy Lifter

Norby's Farm Fleet
05.2017 - CurrentRead More

Grocery Stocker

Jack and Jill Grocery
01.2017 - 03.2017Read More

Cart Attendant/Cashier

Target
07.2016 - 01.2017Read More

Grocery Stocker

Jack and Jill Grocery
01.2015 - 07.2016Read More

Upper Iowa University

No Degree from History
Read More

West Branch High School

High School Diploma
Read More

Kirkwood Community College

No Degree from General Studies
Read More
Trevor Pagels