TREVOR P. BUTLER
Brookhaven,PA
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Recognized for reliability and adaptability, demonstrating a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to make valuable contributions to team success and achieve positive results. Ready to take on new challenges and advance organizational objectives with unwavering dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Branch Manager
Acrilex Inc.
11.2022 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Managed approximately 50 incoming calls, emails and faxes per day from customers
- Cultivated lasting relationships with high-value clients, securing their loyalty through exceptional service and advice.
Account Manager
Acrilex Inc.
08.2011 - 11.2022
- Top producing account manager within entire company
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Sell plastic materials for medical, industrial and display markets
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Make appointments and follow up with face to face meetings
- Market via trade shows and website
- Create target accounts by researching market trends and identifying key users in those markets
- Lead project management with the team and client
- Handle multiple high level projects with strong organizational skills and multi-tasking ability
- Create proposals for bids on specific requests and translate that client need to the business
- Use market knowledge to increase profitability from quotes and orders
- Increase sales and profits by double digits annually
- Generate leads by cold calling, trade references and internet searches
- Address monthly sales plans and forecasting for market trends with the business
- Lead project management to insure client delivery is on time and on budget
- Present at client sales meetings with multiple decision makers
IT Marketing Sales Manager/ Owner
Plastics Supermarket
01.2011 - 09.2011
- Developed internet content for an online plastic website available in all US states and industries
- Managed financials from quote to invoice to payment receipt
- Responded to all sales inquiries
- Increased sales from the previous year
- Monitored product delivery and satisfaction
Construction/Bridge Maintenance Lead
NuPump Corporation Marine
09.2010 - 01.2011
- Hazardous material handling
- Underwater welding
- Non-destructive testing
Account Manager
Total Plastics Inc.
10.2007 - 03.2010
- Distributed plastic sheet, rod, tubing, film and tapes
- Sold plastic material for medical, industrial and display markets
- Built strong relationships with regional customers, while maintaining key accounts in outside regions
- Managed presentation creation and delivery
- Serviced accounts in Pennsylvania, New Jersey and New York
- Created bids and project plans
- Maintained client satisfaction from start to delivery
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
Manufacturing Services Specialist
Garvey Corporation
12.2004 - 10.2006
- Manufactured conveyors and accumulators
- Sold plastic and metal parts for product assembly
- Increased sales from $700,000 to $1,000,000 in 2005
- Built and maintained an existing client base while generating new accounts
- Acquired large accounts while managing the Marketing team to assist
Education
Bachelor of Arts - Criminal Justice
Rowan University
Glassboro, NJ01.2004
Skills
- Branch operations management
- Customer relationships
- Team player
- Excellent time management skills
- Project management
- Relationship management
- Operations management
- Employee development
- Decision-making
- Work prioritization
- Strategic planning
- Business development expertise
- Process improvement
Timeline
Branch Manager
Acrilex Inc.
11.2022 - Current
Account Manager
Acrilex Inc.
08.2011 - 11.2022
IT Marketing Sales Manager/ Owner
Plastics Supermarket
01.2011 - 09.2011
Construction/Bridge Maintenance Lead
NuPump Corporation Marine
09.2010 - 01.2011
Account Manager
Total Plastics Inc.
10.2007 - 03.2010
Manufacturing Services Specialist
Garvey Corporation
12.2004 - 10.2006
Bachelor of Arts - Criminal Justice
Rowan University
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