Trevor Riley

Results-driven professional with 3 years of experience leading a diverse range of customer projects, from full-scale platform implementations for global enterprises to smaller, consultation engagements. At ServiceNow, I oversaw customer budgets exceeding tens of millions of dollars, demonstrating financial accountability and consistent alignment with project objectives. I have significant experience in managing large teams with many moving pieces responsible for executing project deliverables, and maintaining high-quality outcomes that met or exceeded customer expectations. My career has required strong project management skills, cross-functional coordination, and a focus on delivering value-driven solutions while identifying and managing risks early and often. Beyond business outcomes, my role has allowed me to develop and apply soft skills, navigating complex social dynamics across diverse teams and adapting communication and management approaches to fit varying needs.

• ITIL v4 Foundation Certification
• Scrum Master Certification