Trevor Sealock
Stanwood
Summary
Dynamic and results-driven professional with extensive experience at Starbucks and Hops N Drops. Expert in customer service and effective problem resolution, successfully enhancing sales and fostering loyalty. Proven ability to manage diverse teams and implement strategies that boost profitability while maintaining a clean and safe environment for patrons.
Overview
14
14
years of professional experience
Work History
Store Manager
Starbucks
06.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and partners.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed partners successfully in fast-paced environment through proactive communication and positive feedback.
General Manager
Hops N Drops
01.2019 - 06.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Regional Bar Manager
Blazing Onion
01.2011 - 01.2018
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Over saw all training, inventory operations to maximize efficiency and developed LTO menus
Education
Associate of Arts - Criminal Justice
Everest College
Everett, WA01-2014
Skills
- Customer service
- Effective problem-resolution skills
- Customer interaction expertise
- Proficient in task management
- Persistent approach
Timeline
Store Manager
Starbucks
06.2023 - Current
General Manager
Hops N Drops
01.2019 - 06.2023
Regional Bar Manager
Blazing Onion
01.2011 - 01.2018
Associate of Arts - Criminal Justice
Everest College
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