Finance graduate with seven years of customer-facing experience at Grand Traverse Resort. Strong communicator experienced in building relationships, resolving customer issues, working independently and with teams, and presenting research and analysis. Adaptable, hardworking, and eager to apply a strong business foundation in a professional career.
Overview
10
10
years of professional experience
Work History
Golf Bag Attendant
Grand Traverse Resort and Spa
Acme, Michigan
09.2019 - Current
Assisted golfers with loading and unloading bags from carts and vehicles.
Engaged with guests to create a welcoming atmosphere at the resort's golf facilities.
Provided basic golf instruction and tips to new or less experienced golfers.
Coordinated with staff to ensure smooth transitions between tee times and events.
Facilitated smooth transitions for large groups during tournaments and events.
Maintained cleanliness and organization of golf carts and surrounding areas.
Monitored inventory levels of golf equipment and supplies for timely restocking.
Instructed new staff on proper cart handling and safety protocols.
Dental Lab CAD technician
Breton Dental Studio
Traverse City, Michigan
05.2018 - 08.2020
Designed dental prosthetics using CAD software for customized patient solutions.
Created detailed 3D models using industry-standard software and tools.
Conducted quality checks on 3D designs before final delivery to clients.
Resolved issues related to product performance by troubleshooting hardware and software problems.
Maintained equipment and tools to ensure optimal performance and safety standards.
Customer Service Cashier
Grand Traverse Pie
Traverse City, Michigan
07.2016 - 05.2018
Provided exceptional customer service to enhance guest experiences daily.
Resolved customer inquiries and complaints with professionalism and care.
Handled cash and electronic payments accurately for all purchases.
Collaborated with team members to ensure smooth store operations daily.
Maintained cleanliness and organization of the cashier area consistently.