TREVOR STUNKARD
Dallas,TX
Summary
Dedicated to enhancing all department operations with an analytical and disciplined approach. Able to work with minimal direction to solve technical issues, resolve conflicts and respond to customer inquiries.
Resourceful System Administrator consistently responds to wide range of challenges with focused and creative approach. Highly effective at problem solving and decision making. 20 years of progressive IT experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
C-Suite Executive I.T. Administrator
Avita Care Solutions
12.2023 - Current
- Executive level team administration and project implementation
- Conference room and AV setups for board meetings
- Creating automation and bug fixes for pharmacy software platforms.
- Ticket escalation for more complex issues.
- Communication with Pharmacy tech leads on a weekly basis.
- Streamlined IT support processes with effective ticketing systems and prioritization methods for rapid issue resolution.
I.T. Manager
Arbor Contract Carpet
11.2018 - 11.2023
- Lead I.T
- Overseeing all projects, Network Infrastructure, 16 branches / 7 states
- Coach Tier 2 and Tier 1 engineers on technical decision making and ticket curation
- Server Management, Windows AD, DNS, File Server, DHCP, Print Server
- VoIP Management, configure, deployment, hunt groups, auto attendants
- Google Super Admin
- IOS company device management - cell phones and tablets
- Equipment procurement, setup, inventory control
- Vendor Management
- CCTV/Access Control Systems
- AV Conference Rooms
- Warehouse Management
- Rollmaster, RFMS, Measure Mobile Administrator
I.T. Onsite Manager
Mortgage Financial Services Inc
08.2016 - 11.2018
- Created boardroom multimedia presentations including video and audio for enhanced understanding
- Supported Chief Operating Officer with daily operational functions
- Designed, developed, and tested embedded software applications for use in the Mortgage industry
- Responded to customer requests via telephone, email, and ticketing system
- New user setup and implementation
- Inventory Control
- VoIP phone systems and setup
- Offsite branch setups
- Network printer setups and maintenance
- Enter details such as payments, account information and call logs into the computer system.
Education
High School Diploma -
Plano Sr High School
Plano, TX01.1997
Skills
- Remote Support
- Software Installation
- Hardware troubleshooting
- IT Asset Management
- ITIL Processes
- Incident Management
- IT Infrastructure
- LAN and WAN control
- Vendor Relationship Management
- Workstation Maintenance
Certification
- Microsoft 365 Certified
- Microsoft Certified
- CompTIA A+
- CompTIA Network+
- Windows OS
- Microsoft Azure
- AWS
References
- Charles Alspaugh, CEO, Netprotect, 469-680-3080, 214-566-8408
- Greg Hough, CEO, Zthernet, 214-997-1440, 936-697-2393
- Jerry Hogue, CPA, CEO, Neighborhood Portable X-Ray, 972-965-7701
- Gregg Webb, Manager, Premier Nationwide Lending, 972-537-0600, 214-274-4704
Timeline
C-Suite Executive I.T. Administrator
Avita Care Solutions
12.2023 - Current
I.T. Manager
Arbor Contract Carpet
11.2018 - 11.2023
I.T. Onsite Manager
Mortgage Financial Services Inc
08.2016 - 11.2018
High School Diploma -
Plano Sr High School
- Microsoft 365 Certified
- Microsoft Certified
- CompTIA A+
- CompTIA Network+
- Windows OS
- Microsoft Azure
- AWS
Similar Profiles
Shannon Lotus AshleyShannon Lotus Ashley
Lead Primary Care Provider at Absolute Care/ Avita CareLead Primary Care Provider at Absolute Care/ Avita Care
Brooke SlagleBrooke Slagle
Medical Assistant at Avita Health SystemMedical Assistant at Avita Health System
Cadie HamiltonCadie Hamilton
Housekeeping Aide at Avita Health SystemHousekeeping Aide at Avita Health System