Trevor Sullivan
Cedar Park
Summary
Dynamic professional with a strong background in strategic planning and stakeholder engagement. Skilled in developing training programs that foster collaboration and enhance service delivery, contributing to improved customer experiences and operational effectiveness.
Overview
9
9
years of professional experience
Work History
Manager in Charge
H-E-B Grocery
Austin
11.2016 - Current
- Monitored compliance with safety regulations and company policies to ensure operational integrity.
- Facilitated stakeholder engagement initiatives to strengthen community relations and brand loyalty.
- Developed strategic plans to optimize store operations and enhance customer experience.
- Evaluated Partner performance metrics to identify areas for professional development and growth.
- Collaborated with cross-functional teams to align business objectives and enhance service delivery.
- Developed and implemented strategies to manage staff productivity, workflow, and efficiency.
Dedicated Trainer- MICs
H-E-B Grocery
Austin
02.2023 - 08.2025
- Developed engaging training materials aligned with company standards and Partner needs.
- Facilitated workshops to enhance team skills and promote a collaborative learning environment.
- Evaluated training effectiveness through participant feedback and adjusted programs accordingly.
- Identified skill gaps among MICs and tailored training programs to address them.
- Created assessments to evaluate trainee knowledge retention and application of skills.
- Designed onboarding programs that facilitated a smooth transition for new hires.
- Managed multiple projects simultaneously while adhering to tight deadlines.
Education
High School Diploma -
South Forsyth High School
Cumming, GA05-2012
Some College (No Degree) - Business Management
Austin Community College
Austin, Texas, TXSkills
- Compliance monitoring
- Stakeholder engagement
- Strategic planning
- Performance evaluation
- Customer relationship management
- Training development
- Time management
- Problem solving
- Documentation and reporting
- Corporate communications
Timeline
Dedicated Trainer- MICs
H-E-B Grocery
02.2023 - 08.2025
Manager in Charge
H-E-B Grocery
11.2016 - Current
High School Diploma -
South Forsyth High School
Some College (No Degree) - Business Management
Austin Community College