Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Plumbing Technician/Sales Associate
Lasting Legacy Plumbing Heating and Air
Redlands, California
05.2023 - 12.2025
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Worked with fellow sales team members to achieve group targets.
Provided technical advice to customers on best practices for maintaining plumbing systems.
Resolved customer complaints promptly to enhance satisfaction and loyalty.
Diagnosed and repaired plumbing issues efficiently.
Maintained tools and equipment in optimal condition.
Food Service Worker/Front of House Employee
Miramonte Winery
Temecula, California
02.2022 - 05.2025
Maintained professional demeanor during interactions with customers and co-workers.
Provided excellent customer service to enhance guest experiences.
Collaborated with team to deliver timely service of items.
Efficiently prioritized tasks to ensure smooth operations during peak service hours.
Acquired new skills to support team and further accommodate customer needs.
Complied with company service standards and adhered to inventory and cash control procedures.
Pest Control Service Technician
Orkin Pest Control
Riverside, California
12.2020 - 01.2022
Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
Met with customers at residences and places of business to check on pest and rodent situations.
Created detailed reports outlining findings during inspections and recommendations for treatment plans.
Maintained up-to-date knowledge of industry regulations and safety protocols related to handling pesticides.
Developed strong customer relationships through effective communication and tailored pest control solutions.
Conducted detailed inspections to identify pest issues in residential and commercial properties.
Adhered to safety protocols while handling pesticides and other chemicals responsibly.
Education
Some College (No Degree) - Career And Technical Education
San Joaquin Valley College
Visalia, CA
Skills
Effective communication
Team collaboration
Task prioritization
Problem solving
Time management
Customer relationship management
Troubleshooting systems
Product knowledge
Sales techniques
Certification
EPA 608
References
References available upon request.
Timeline
Plumbing Technician/Sales Associate
Lasting Legacy Plumbing Heating and Air
05.2023 - 12.2025
Food Service Worker/Front of House Employee
Miramonte Winery
02.2022 - 05.2025
Pest Control Service Technician
Orkin Pest Control
12.2020 - 01.2022
Some College (No Degree) - Career And Technical Education